Practice Medical Receptionist - Psych - Support Staff Psych

Location : CHA Cambridge Hospital

Category : Clerical and Administrative Support

Department : Psych - Support Staff Psych

Job Type : Full time

Union Name : CH Laborers 380

Work Schedule: Day / Evening

Length Of Shift(s) In Hours : 8

Shift Details: Monday & Friday 9:30-6:00, T-W-Th 10:30-7:00

Hours/Week: 40.00

Weekend Requirements: No

Holiday Requirements: No

On Call Requirements: No

Department Description

Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Malden and Cambridge program provides behavioral health evaluation, resource referral, and initial treatment services for individuals of all ages.

Summary

Performs a wide range of administrative and support functions for the department. Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers. Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication.

Other Information

• High School Diploma; some college preferred
• Work Experience: Preferably one-year experience, preferably in a medical setting
• Excellent customer service skills and telephone etiquette
• Demonstrates effective communication skills
• Excellent organizational skills
• Ability to work independently or in teams
• Ability to multitask in a fast-paced environment
• Knowledge of Medical Terminology preferred
• EPIC experience preferred

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.