Manager- Patient Registration - Patient Access

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Stevens Point Hospital in Stevens Point, WI is seeking a MANAGER- PATIENT REGISTRATION to join our PATIENT ACCESS-REGISTRATION team!

The Manager of Patient Registration plans, directs, and coordinates the activities of pre-registration, benefit eligibility, insurance verification, preauthorization and registration for the hospital and clinics. This position is responsible to improve the patient experience, enhance patient throughput, improve the revenue cycle through standardization and ensure the clinic/department is operating within rules and regulations applicable to the function. This position is responsible to maintain competent and highly trained staff to ensure a high level of accuracy. This position serves as a resource to other departments, physicians, Clinic and Hospital Leadership, and patients as needed.

HOURS: Full-time or 1.0 FTE, 80 hours every pay period, Day only

Experience/Qualifications

• Associate’s Degree in related field preferred.
• Bachelor’s Degree highly preferred.
• Two to three years of management experience in a health care setting necessary to develop administrative skills, including work experience in the field of Patient Access.
• Experience with information technology systems used in the Patient Access areas.
• Knowledge of health system registration practices normally acquired through previous experience.
• Possess a high level of resourcefulness, innovation, and interpersonal and critical thinking skills.
• Ability to use independent sound judgment and decision-making.
• Ability to deal with high degree of variation and frequent interruptions.
• Ability to prioritize workload.
• Ability to collaborate including building, leading, motivating and coordinate activities of a cross-functional and/or multi-corporate team.
• Possesses project management and analytical skills necessary to develop and implement appropriate changes.
• Strong personnel management skills to direct work of and motivate assigned staff.
• Excellent verbal and written communication skills including the ability to communicate technical concepts to a non-technical audience.
• Understanding of general business concepts and regulatory environment, especially those affecting the Patient Access areas.
• Position requires travel.
• Strong troubleshooting skills.
• Possess conflict resolution skills.
• Strong customer orientation.
• Professionalism.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Aspirus Stevens Point Hospital is a fully accredited acute-care facility, offering expert, personalized care for residents of Stevens Point and Portage County. With more than 200 physicians, Stevens Point Hospital/Clinics and our medical group provides a comprehensive set of acute-care options, including both innovative and proven treatment plans. Our broad range of services include all major specialties, emergency medicine, urgent care, surgery, ICU/CCU, diagnostic radiology, rehabilitation, sports medicine, occupational and behavioral health, pathology, and sleep diagnostics. To learn more about Stevens Point click the following link: here .

Our Mission : We heal people, promote health and strengthen communities.

Our Vision : Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

About the Stevens Point Community

Conveniently located in the center of the state, the Stevens Point area is a recreational playground in the heart of central Wisconsin. Whether you're on the water or on land, from paddling the backwaters and sloughs or exploring 27-miles of the Green Circle Trail, adventure is calling your name. The fun continues by visiting local breweries, walking through local farmer's markets, and eating in distinct restaurants. Get to know the local arts & culture scene, inspired by the natural beauty of the area. Explore and purchase art from the blossoming artist community in numerous galleries.

Click here to learn more.

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