Financial Counselor I - Patient Access-Registration

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Health in Wausau, WI is seeking a FINANCIAL COUNSELOR I to join our PATIENT ACCESS-REGISTRATION team!

The Financial Counselor I manages patient account credit and collection telephone calls and collection letters including tracking patient accounts transferred to an outside collection agency, perform financial assistance screening, work with patients on payment arrangements, complete price estimates, and monitor patient insurance.

HOURS: Full Time 1.0 FTE, 80 Hours Biweekly

Experience/Qualifications

• Knowledge of basic accounting, patient financial practices, and governmental and legal rules and regulations related to collection activities normally acquired through completion of a high school diploma, GED, or equivalent combination of education and experience.
• Technical school or college majoring in some aspect of a health information program desired.
• Knowledge of medical terminology desired.
• Minimum of three years’ experience in healthcare working collections desired.
• Prior experience in implementing new collections policies desired.
• Previous financial or medical insurance experience beneficial.
• Prior Epic knowledge beneficial.
• Licensed and bonded collector status beneficial.
• Expected to work extended hours to meet deadlines, attend meetings, and/or work shift rotation to cover longer hours of operation as needed.
• Average typing speed of 40 wpm with minimal errors
• Accurately operate a computer, 10-key calculator, telephone, and miscellaneous office equipment
• Ability to complete work with interruptions and time pressures, be accurate and detail- oriented in all work products and prioritize and meet deadlines.
• Must be personable and discreet, yet positively assertive displaying professional competence.
• Must have good oral and written communication skills.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• Time away from work accrual.
• Retirement plans available.
• Wellness program for employees and their families.

Our Mission : We heal people, promote health and strengthen communities.

Our Vision : Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

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