ABA Case Manager - Bilingual Spanish

Bilingual ABA Case Manager (English/Spanish)

Hollywood, Florida | Full-Time | $50K - $55K Annually | Monday–Friday, 9:00 AM–5:00 PM

Help families navigate care. Build a career with purpose.

Are you bilingual in English and Spanish, organized, and passionate about helping children and families access quality care? Join Applied ABC as a Bilingual ABA Case Manager and help create a positive, coordinated experience for the families we serve.

At Applied ABC, we provide evidence-based Applied Behavior Analysis (ABA) therapy to children with autism. Our team works together to support children's development, partner with families, and deliver consistent, high-quality services.

In this role, you'll be a key connection between families, center staff, and providers - helping programs run smoothly while making sure families feel informed, heard, and supported in their preferred language.

Why Join Applied ABC?

• Salary: $50,000 annually.
• Schedule: Monday through Friday, 9:00 AM–5:00 PM with weekend availability when needed.
• Comprehensive Benefits: Medical, dental, and vision insurance.
• Time to Recharge: Paid time off (PTO) and paid holidays.
• Plan for Your Future: 401(k) with employer match.
• Room to Grow: Professional development and career advancement opportunities.
• Meaningful Work: Help families navigate services and support children's progress.

What You'll Do

Coordinate Services and Center Operations

• Coordinate staff availability and scheduling to support consistent client services.
• Monitor service utilization and identify scheduling gaps or coordination needs.
• Follow up on attendance, service continuity, and outstanding operational concerns.
• Collaborate with the center team to address barriers and keep daily operations organized.

Build Relationships with Families

• Serve as a primary point of contact for families, answering questions and coordinating follow-up.
• Communicate clearly in both English and Spanish to help families understand service-related information.
• Listen to family concerns with empathy and professionalism, helping connect them with the appropriate team members and resources.
• Encourage family engagement and help caregivers understand the importance of consistent participation in services.
• Maintain professional, respectful relationships with families and providers.

Support Staff and Team Collaboration

• Assist with onboarding and orientation for new team members.
• Help staff understand center procedures, expectations, and administrative workflows.
• Communicate updates and coordinate follow-up between staff, families, and relevant providers.
• Maintain accurate records and support compliance with company policies and confidentiality requirements.

Contribute to a Positive Center Experience

• Identify coordination challenges and recommend practical solutions.
• Help maintain organized documentation and efficient workflows.
• Perform other related duties that support the center's operations and the quality of the family experience.

What We're Looking For

• Bilingual in English and Spanish, with strong verbal communication skills in both languages.
• At least two years of professional office experience.
• Previous experience in case management, family support, healthcare coordination, or the ABA field.
• Strong organizational, time-management, and multitasking skills.
• Excellent interpersonal skills and the ability to communicate with families and staff from diverse backgrounds.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• A solution-oriented mindset and the ability to manage competing priorities.
• A commitment to confidentiality and appropriate handling of sensitive information, including HIPAA-protected information.
• A compassionate, professional approach to supporting children and their families.

Position Details

Location: 4601 Sheridan St, Suite 501, 5th Floor, Hollywood, FL 33021

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Work Arrangement: On-site

Employment Type: Full-time

Annual Salary: $50,000 - $55,000

Ready to Make a Difference?

If you're bilingual, enjoy coordinating people and services, and want your work to have a meaningful impact on families, we'd love to hear from you.

Join Applied ABC and help families feel supported every step of the way.

Apply today!

Applied ABC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.