Pharmacy Delivery Representative

Overview

Under the direct supervision of a Registered Pharmacist, Supervisor, and/or Director of Pharmacy Services, performs a variety of technical and delivery duties for the retail pharmacies. Responsible to maintain confidential reports, enter and retrieve data utilizing the computer system, procure and fill requests for pharmaceutical supplies and deliver pharmaceuticals and other supplies to patients.

Responsibilities

• Assists in filling patient medication orders by selecting the correct medications from computer-generated labels prior to delivery.
• Verifies that the correct medications are selected for the appropriate patients.
• Delivers medications to patients and reports unusual occurrences or concerns to the pharmacist.
• Collects patient payments as required.
• Reorders pharmacy supplies and inventory as needed.
• Bills patient medications using the computerized charging system or remote charging system.
• Maintains the pharmacy in a clean, organized, and orderly manner.
• Generates reports and medication labels and compiles delivery work lists.
• Attends all required safety training programs and demonstrates knowledge of responsibilities related to general safety, departmental safety, and job-specific hazards.
• Complies with Hospital Exposure Control Plans, including Bloodborne and Airborne Pathogen standards.
• Demonstrates respect for the dignity and rights of patients, families, visitors, and coworkers, maintaining a professional and courteous environment.
• Promotes effective working relationships and collaborates with department personnel and other hospital departments to meet organizational goals and objectives.

ADDITIONAL JOB FUNCTIONS AND RESPONSIBILITIES

• Assists non-pharmacy personnel with pharmacy-related functions and supplies.
• Answers incoming telephone calls and directs inquiries to appropriate pharmacy staff.
• Assists with quality assurance activities to evaluate department operations and performance.
• Participates in monthly inspections of medication storage areas.
• Assists with inventory control and maintains adequate supply levels for daily departmental operations.
• May receive pharmaceutical shipments and verify order contents against packing slips and purchase orders.
• Unpacks merchandise and restocks pharmacy inventory.
• Notifies the pharmacist or Pharmacy Director of stock shortages and inventory concerns.
• Assists with the orientation and training of new personnel.
• Provides suggestions for improvements to pharmacy services and unit-dose drug distribution systems.
• Adjusts daily work routine as necessary to prepare and process new medication orders.
• Performs other duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent required.

Work Experience

• Six (6) to twelve (12) months of pharmacy experience preferred.

Licensure/Certification

• Registration with the Board of Pharmacy as a Pharmacy Technician (Kentucky and West Virginia) required, or Pharmacy Technician Trainee registration (West Virginia only) required as applicable.

Knowledge, Skills, and Abilities

• Must have no history of alcoholism, drug addiction, or indiscriminate use of habit-forming or dangerous drugs.
• Must have no felony convictions or criminal record.