Financial Counselor | Radiation Oncology

Join Our Team as a Financial Counselor – Make a Real Impact Every Day!

Are you a skilled medical office professional ready to take your career to the next level? We’re looking for a Financial Counselor who’s not only great at front office operations but also passionate about helping patients access the care they need.

At our radiation oncology office in Washington, you’ll be a key player in making sure patients feel supported - financially and emotionally - throughout their care journey.

What You’ll Do

• Verify insurance benefits and obtain authorizations
• Explore financial assistance options for patients
• Collaborate with clinical and administrative teams to ensure a smooth experience

Why You’ll Love It Here

Teamwork: You’ll work alongside a compassionate, tight-knit team that values collaboration and communication.

Work-Life Balance: Enjoy a consistent Monday–Friday schedule - no evenings, weekends, or holidays!

Meaningful Work: Your role directly impacts patients’ lives by helping them navigate the financial side of their care.

If you’re passionate about healthcare, finance, and making a difference, we’d love to hear from you.

Apply online today and become part of the Hillman Cancer Center mission to deliver exceptional care.

Responsibilities

• Obtain initial and subsequent prior authorization/referrals as required by specific payers.
• Secure verification of insurance benefits prior to office visits and required treatments.
• Initiate Financial Assessment Application for those patients who do not have adequate insurance coverage.
• Work in collaboration with billing department to resolve open insurance claims as presented by walk-in patients.
• Assists with other office functions as required.
• Ability to work in a team environment.
• Evaluate all self pay patients, as well as those patients who are being prescribed drugs that are not reimbursable, to determine eligibility for financial assistance through drug reimbursement programs, off label drug policy, medical assistance and/or all other applicable programs as made available.
• Demonstrate the ability to solve problems through effective communication.
• Demonstrate an understanding of patient confidentiality with regards to HIPAA Regulations in order to protect both the patient and the UPMC Cancer Centers.
• Complete the financial counseling process for all patients prior to treatment, including evaluation of patient financial obligations.
• Meet with patients and designated family members to discuss billing issues.
• Utilize the Summary of Patient Reimbursement and Liability Form and obtain appropriate approvals, as required, prior to services being rendered.
• Completion of High school diploma or GED
• 3 years work experience, preferably in a medical office setting
• Prefer knowledge of medical terminology; third party payer rules and regulations; and credit and collections laws
• Word processing and computer experience required preferably including EPIC experience.
• Prior health insurance experience is preferred.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran