Master of Social Work (MSW) Care Manager

Location Site: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301

Department: Care Management

Position Type: Full Time, 40 hours/week

Schedule: 8:00 am - 5:00 pm, Monday - Friday

Your role with us

As a care manager, you will screen patients on admission to identify needs, coordinate care, and manage discharges. Collaborate with the multidisciplinary team, providing emotional support, crisis intervention, and brief counseling. Address high-risk patient needs, facilitate communication, and ensure resource utilization. Support transitions, conduct psycho/social assessments, and lead complex care initiatives. Leveraging your medical expertise and customer-centric mindset to employ a variety of treatment modalities, assisting patients and families in alleviating or resolving social, financial, and emotional problems related to illness, health care, and rehabilitation.

What you'll do

• Conducts initial patient screenings on admission to identify care needs, high-risk patients, and collaborates with nursing and multidisciplinary teams for care coordination and discharge planning.
• Provides emotional support, crisis intervention, and brief counseling to patients and families adjusting to illness, new diagnoses, or life changes.
• Leads care coordination efforts to reduce re-admissions and length of stay by collaborating with physicians, payers, and community resources, while actively participating in complex care rounds.
• Manages utilization review processes, including handling hospital-issued notices, securing financial resources, and assisting patients/families with Medicaid and community services.
• Develops and implements effective discharge plans, addressing barriers and aligning patient resources with post-acute care needs in collaboration with the healthcare team.
• Performs psycho/social assessments and provides counseling, referrals, and interventions for abuse, addiction, advance directives, and vulnerable populations such as mental health and homelessness.
• Maintains clear documentation, communicates with interdisciplinary teams, educates staff on care management principles, and leads legal and ethical processes such as guardianship and adoption cases.

Required qualifications

• Master’s in Social Work from an accredited school of social work required.
• All MSWs must apply to be registered with the State of Oregon within 30 days of hire into the position as either:
• Licensed Master's Social Worker
• Clinical Social Work Associate
• Registration within one year of hire into the position required. NOTE: Employees may not call themselves a social worker until licensure/registration is obtained.

Total Rewards package

• Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.