Patient Care Technician - Med/Surg

JOB SUMMARY

To assist licensed personnel in the delivery of quality patient care.

ORGANIZATIONAL EXPECTATIONS

• Provides a positive and professional representation of the organization.
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation and prevention.
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities.
• Maintains compliance with organization's policies for handling confidential patient information.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Adheres to professional standards, hospital policies and procedures, federal, local requirements, and TJC standards and/or standards from other accrediting bodies.

Physical Demands

• Ability to walk/stand for long periods of time.
• Use correct body mechanism to position patients
• Assist patient’s movement to BSC, chair, and ambulating.

ESSENTIAL FUNCTIONS

• Ability to perform complete and accurate vital signs.
• Consistently rounds on patients to anticipate needs.
• Passes meal trays in a timely manner, providing wet cloth for patients use. Ensures that all patients who are able, are sitting up and are comfortable for the meal. Picks up meal trays in a timely manner.
• Feeds patients who are unable to feed themselves.
• Provides ice water at least once every shift to bedside for patients who are able to have ice water. Removes additional fluids from patients on fluid restrictions.
• Offers/Provides bath, linen change to patients who require assistance or complete care, and documents on activity record. Notifies licensed personnel if patient refuses bath and/or linen change, and documents on activity record.
• Obtain intake and output as directed by physician or plan of care.
• Update patient board in room daily.
• Assists in admission process by obtaining vital signs, providing personal care items and room orientation.
• Utilization of critical thinking skills in prioritization of care.
• Ability to identify changes in patient condition and notifies licensed personnel of any change in patient condition.
• Provide safe environment.
• Documents all patient and family teaching as requested/necessary.
• Demonstrates correct use and troubleshooting of equipment.
• Participates in the development, prioritization, and evaluation of individualized plan of care.
• Assist in modification of plan based on patient's response. Provides information directly to the physician and documents appropriately.
• Ability to take directions from licensed and administrative professionals.
• Attempts to resolve conflict independently, if unable, seeks the assistance of department leader.
• Provides health care at the best value without compromising patient care.
• Utilizes the Pyxis appropriately, obtains items under specific patient's name and returns unused items.
• Assist with chart completion and copying of all paperwork.
• Coordinates with nursing supervisor and/or materials management for supply items that cannot be obtained from the Pyxis.
• Ensures chart is documented and changes are added to the patient charge sheet.
• Provides assistance to the physician during examination of patient.
• Transports patient to procedures as needed.
• Regularly attends monthly staff meetings.

Minimum Education

• High School Graduate or GED equivalent.

Required Licenses

• Certified Nurse Assistant preferred.
• CPR/BLS certified.

Minimum Work Experience

• One year experience in Nursing/Surgery preferred.