KY Region Director, Hospital Based Physicians

The KY Region Director, Hospital Based Physicians is responsible for the leadership, direction, coordination and management of the daily operations and personnel of the department assigned. The Director assures that the department(s) functions efficiently to support the physicians and/or midlevel providers in providing safe and compassionate patient care.

Mission Statement

To advance the health and wellbeing of our community with a compassionate and caring spirit.

A Brief Overview

The Director Hospital Providers I is responsible for the leadership, direction, coordination and management of the daily operations and personnel of the department assigned. The Director Hospital Providers I assures that the department functions efficiently to support the physicians and/or midlevel providers in providing safe and compassionate patient care.

What you will do

• Personnel Management: *Work with Human Resources, Medical Director(s), and Immediate Supervisor to interview and train allied health personnel with a goal toward efficient and practice workflow. *Maintain adequate staffing levels and development of contingent staffing and cross coverage options for vacations and/or illnesses. *Monitors, approves, and signs off on time for all direct reports in a timely manner. Monitors and controls overtime, flexes staffing according to volume; complies with budget, MGMA and Deaconess Health System standards. *Monitors, supervises, and evaluates performance of all direct reports. Will seek input from Immediate Supervisor and Medical Director(s) for preparation of annual staff performance evaluations. Complete and submit to Human Resources in a timely manner.
• Operational & Leadership *Manages care of patients within assigned areas, maintaining economical and efficient departments. *Evaluates practice workflow, assuring the delivery of safe and efficient patient care. Works with Immediate Supervisor to develop and implement improvement plans for any identified opportunity areas. *Assures adequate medical record retention and storage as applicable in relation to assigned areas. *Implements recommendations from audits. *Assesses and maintains compliance with all regulatory agencies to assure a safer work environment. *Maintains proficiency by keeping abreast of procedures, techniques, and equipment within assigned practices. *Communicates regularly with the Immediate Supervisor; keeping them informed of department activities, any problems that arise, and corrective steps taken. *Holds regularly scheduled department meetings; participates in all department specific meetings. *Maintains knowledge of all applicable hospital policies & procedures. Communicates, promotes, and applies policy & procedure with all employees, independent contractors, and staffing agencies if applicable. *Works with support departments to develop and implement regular in-service programs to assist staff in remaining current with policies & procedures, certifications, competencies, etc. *Maintains practice focus on patient satisfaction; reviews survey results and implements improvement plans. Promotes all patient satisfaction initiatives. *Receives and processes patient complaints for areas of responsibility. *Actively participates in and/or leads quality improvement initiatives. *Accepts additional responsibilities as delegated by Immediate Supervisor. *Complies with Standards of Employee Conduct; serves as a positive role model for employees and co-workers; supports and respects management decisions; takes initiative to improve Hospital environment and operations.
• Financial *Assists in the development of annual staff and operating budgets; adheres to budget guidelines; analyzes variance and prepares plan for improvement. *Monitors ordering of pharmaceuticals, medical equipment, and other supplies; assuring efficient and mindful use of resources. *Assures the maintenance of appropriate inventory levels. *Responsible for professional billing, receivables, and collections functions. Assures all charges are captured and accurately entered; maintains internal controls. *Identifies capital requests for the department and completes capital equipment requests with justification.
• Other duties *Participates in professional development activities to keep current with healthcare trends. *Complies with Deaconess Employee Standards of Conduct. *Performs other projects and tasks as assigned. *When directed and/or approved by the administrative team, the Director of Hospital Provider I role may include routine responsibilities for providing clinical or in-staffing support for department(s). Specific duties to be defined on individual basis.

Education Qualifications

• Bachelor’s Degree in a health-related field Required or
• Bachelor’s Degree business administration Required

Experience Qualifications

• Minimum of four years' relevant experience management experience running a physician practice Required
• Minimum of four years' relevant experience of experience in healthcare related field Preferred

Skills and Abilities

• Ability to read, analyze, and interpret references, technical procedures/protocols, or governmental regulations.
• Ability to write reports and other forms of correspondence.
• Ability to effectively present verbal and/or written information and respond to questions.
• Ability to apply mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, and proportions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Requires computer and systems competency in the following areas: enters data; retrieves data; assembles and organizes data, uses, and analyzes data, integrates diverse sources of data.
• The ability to learn and use the provided electronic health record system within a reasonable amount of time, as designated by the Business Operations Manager and/or Chief Operating Officer
• Knowledge of health care administration as well as organizational policies and procedures sufficient to manage, plan, direct and coordinate operation of a multiple physician practice.
• Financial knowledge; understanding of revenue cycle; knowledge of human resources management including supervision and staff development.
• Knowledge of governmental regulations and reimbursement requirements.
• Skill in developing and maintaining effective relationships with physicians, board members, clients, regulators, and the public.
• Skill in developing comprehensive reports.
• Skill in coordinating work and delegating assignments of multiple projects to accomplish organizational goals and objectives.
• Ability to analyze, interpret, prepare, and communicate complex data and reports.
• Ability to establish and maintain quality standards.
• Ability to communicate clearly.
• Must be able to respect the need for confidentiality in dealing with sensitive information.