Post Discharge Call Back RN
- BLS
- BSN
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About the job
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
To call discharged Emergency Department patients at home to follow up on their care.
EEO/AA/Disability/Veteran
Responsibilities
- Responsible for using EPIC reports to identify ED patients that were discharged .
- Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
- Provides service recovery as needed.
- Calls to be made within 48 hours of patient discharge.
Qualifications
EDUCATION
Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)
EXPERIENCE
2 years ED experience
LICENSURE
RN In State of CT or Permit; Basic Life Support (BLS)
SPECIAL SKILLS
Computer skills, strong service excellence telephone skills
PHYSICAL DEMAND
May be exposed to infectious diseases. Moderate stress. Light Duty.
YNHHS Requisition ID
From Yale New Haven Health's job posting, checked Oct 23, 2026. The employer's own page is the final word on requirements and availability.
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About Yale New Haven Health
Yale New Haven Health hires nurses, imaging techs and nursing assistants in Connecticut, Rhode Island and New York.
Hires in Connecticut, Rhode Island, New YorkPay on its listings: shown on each listing that states it
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Travel and per diem work for nurses
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