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Nurses

Post Discharge Call Back RN

Yale New Haven Health logoYale New Haven HealthGreenwich, CTPosted 2w ago
  • BLS
  • BSN
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About the job

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

To call discharged Emergency Department patients at home to follow up on their care.

EEO/AA/Disability/Veteran

Responsibilities

  • Responsible for using EPIC reports to identify ED patients that were discharged .
  • Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
  • Provides service recovery as needed.
  • Calls to be made within 48 hours of patient discharge.

Qualifications

EDUCATION

Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)

EXPERIENCE

2 years ED experience

LICENSURE

RN In State of CT or Permit; Basic Life Support (BLS)

SPECIAL SKILLS

Computer skills, strong service excellence telephone skills

PHYSICAL DEMAND

May be exposed to infectious diseases. Moderate stress. Light Duty.

YNHHS Requisition ID

From Yale New Haven Health's job posting, checked Oct 23, 2026. The employer's own page is the final word on requirements and availability.

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About Yale New Haven Health

Yale New Haven Health hires nurses, imaging techs and nursing assistants in Connecticut, Rhode Island and New York.

Hires in Connecticut, Rhode Island, New YorkPay on its listings: shown on each listing that states it

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