Lab Support Technician

Overview

Shift: Full-Time; 5:30 AM - 6:00 PM (Three 12-hour shifts + rotating weekends and holidays)

Join our team as a Lab Support Technician and become an essential part of delivering accurate, efficient, and high-quality patient care behind the scenes. In this role, you’ll register, order, and accession specimens using laboratory and hospital systems while carefully verifying patient information to ensure testing accuracy and compliance with coding and Medicare policies. You’ll perform phlebotomy and manage specimen handling from start to finish, including labeling, centrifuging, aliquoting, organizing, storing, and preparing specimens for transport according to DOT and IATA regulations.

Behind every accurate test result is a Lab Support Technician who keeps the lab moving - if you’re ready to be the heartbeat of the laboratory, we want to hear from you!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program .
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Register, order, and accession specimens using lab and hospital systems; verify patient information and ensure test accuracy and compliance with coding and Medicare policies
• Perform phlebotomy and specimen handling, including labeling, centrifuging, aliquoting, organizing, storing, and preparing for transport per DOT and IATA regulations
• Evaluate specimen integrity and appropriateness; resolve issues and cancel or adjust orders as needed
• Provide guidance on specimen collection, lab processes, and results; monitor orders to ensure timely collection
• Train, mentor, and evaluate students and new staff

Qualifications

Education

• High school graduate or equivalent required.
• Training as a unit clerk, medical assistant, medical secretary, or phlebotomist is preferred.
• Coursework in biology and/or chemistry is considered.
• Previous employment in a medical setting, in computer operations, and/or with telephone demands is preferred.