HD Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharmacy Technician provides operational support to the Prescription department location.

Work Schedule: 38.75 hours per week, Monday - Friday Rotating Schedule. 7:30am - 3:30pm, 8:30am - 5pm or 10:30am - 7pm.

Training Location: 5 Neponset St. Worcester, MA

If you are in Worcester, MA area, you will have the flexibility to work remotely* as you take on some tough challenges. On-site 6-week training must be in Worcester, MA.

Primary Responsibilities

• Performs assigned duties as directed by the prescription specialist supervisor
• Interacts effectively and professionally with all location departments at Reliant Medical Group
• Interacts effectively and professionally with all patients, prescribers and payors and pharmacies related to all prescription requests
• Develops proficiencies in utilization of Epic
• Works independently and handles multiple tasks
• Greets patients over the telephone to ensure prompt service for patient needs
• Performs computer entry of prescription information including but not limited to patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic
• Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines
• Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices were permitted by state law
• Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient
• Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management
• Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
• Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient's insurance

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• Active and unrestricted Pharmacy Technician license in the state of Massachusetts
• 1+ years of retail Pharmacy Technician experience

Preferred Requirement

• Prior Authorization experience
• Specialty Pharmacy Experience
• National PTCB Certification or NHA certified

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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