Certified Nursing Assistant (CNA)- All Shifts

Join a Team That Feels Like Family!

At Heritage Springs Memory Care, we believe senior living should feel like home; warm, engaging, and full of life. Our community is dedicated to providing compassionate, personalized care in a supportive and uplifting environment where residents thrive and team members feel valued.

Seeking All Shift Resident Assistants

• Competitive Pay
• Shift Differential (Evening & Nights)
• Enhanced Benefits Package

Summary of Responsibilities:

The Certified Nursing Assistant (CNA) is responsible for providing direct resident care and supportive services in accordance with individualized service plans, physician orders, delegated nursing tasks, Company policies and procedures, and all applicable federal, state, and local laws and regulations governing assisted living, personal care homes, memory care communities, and residential healthcare environments.

The CNA supports the health, safety, dignity, comfort, and quality of life of residents through assistance with activities of daily living (ADLs), resident observation, emotional support, documentation, restorative support, and communication with the interdisciplinary care team. The CNA works under the supervision of licensed nursing personnel or designated leadership and is expected to maintain resident confidentiality, exercise sound judgment, and respond appropriately during routine and emergency situations.

Essential Functions/ Duties:

Essential duties may include, but are not limited to:

Resident Care & Assistance

• Provide direct resident care and assistance with Activities of Daily Living (ADLs), including bathing, dressing, grooming, toileting, continence care, transfers, ambulation, positioning, dining assistance, oral hygiene, and personal care.
• Promote resident independence, dignity, privacy, autonomy, comfort, and choice while providing care and services.
• Provide compassionate emotional support, companionship, cueing, supervision, redirection, and behavioral support to residents as appropriate.
• Assist residents with mobility and transfers utilizing proper body mechanics, transfer techniques, and approved safety equipment.
• Conduct routine resident rounds, wellness checks, safety observations, and resident monitoring in accordance with Company policy and resident needs.
• Observe and promptly report changes in resident condition, behavior, cognition, appetite, mobility, skin integrity, or emotional status to the appropriate nurse or supervisor.
• Assist with restorative care, range-of-motion exercises, repositioning programs, and other resident support activities as directed.
• Respond promptly and appropriately to resident call systems, emergencies, incidents, and requests for assistance.
• Assist with resident transportation and escort residents to dining rooms, activities, appointments, therapy sessions, and common areas as assigned.
• Support resident engagement, activities, and social interaction opportunities as directed.

Clinical Support & Documentation

• Obtain and document resident vital signs, weights, intake/output information, and other assigned observations in accordance with Company policy and scope of practice.
• Assist licensed nursing staff with resident care procedures, treatments, and delegated tasks as permitted by certification, training, and state regulations.
• Accurately complete all required resident care documentation, flow sheets, behavioral observations, incident documentation, and communication records in a timely manner.
• Maintain communication logs, care records, and related documentation in accordance with Company policy and applicable regulations.
• Participate in shift reports, interdisciplinary communication, care conferences, and resident care discussions as assigned.
• Communicate professionally and effectively with residents, families, healthcare providers, supervisors, vendors, and team members.
• Answer phones and respond professionally to resident, family, vendor, and healthcare provider inquiries as appropriate.

Dining, Housekeeping & Environmental Support

• Provide dining assistance including meal service, feeding assistance, cueing, hydration monitoring, and observation of nutritional intake.
• Assist with housekeeping support, linen changes, laundry services, room organization, and maintaining resident living areas in a clean, safe, and orderly condition.
• Maintain cleanliness and organization of resident care areas, common spaces, nursing stations, and work areas.
• Assist in maintaining a safe, comfortable, clean, and homelike environment for residents.

Compliance, Safety & Emergency Response

• Maintain compliance with all applicable federal, state, and local laws, regulations, licensing requirements, and Company policies governing resident care.
• Follow infection prevention and control procedures, including universal precautions and personal protective equipment (PPE) requirements.
• Demonstrate knowledge of infection prevention, exposure control, and emergency response procedures consistent with OSHA, CDC, and applicable state guidelines.
• Comply with resident rights, abuse prevention, confidentiality, mandatory reporting, and HIPAA requirements.
• Promote and protect resident dignity, privacy, autonomy, confidentiality, and resident-centered care practices.
• Respond appropriately during medical emergencies, behavioral emergencies, fire alarms, evacuations, elopement/wandering incidents, equipment failures, and disaster situations.
• Report all accidents, injuries, incidents, hazards, unsafe conditions, and resident concerns immediately according to Company policy.
• Participate in emergency preparedness drills, safety training programs, competency evaluations, and continuing education requirements.
• May be requested to provide scheduling flexibility, temporary coverage assignments, or support at alternate Company locations based on operational needs and business necessity.

Teamwork & Operational Support

• Support a team-oriented work environment by assisting coworkers with resident care and operational responsibilities as needed.
• Assist with orientation, mentoring, and support of newly hired CNAs or direct care staff as assigned.
• Participate in special projects, operational initiatives, quality improvement activities, and community support functions as directed by leadership.

Requirements

Required Skills/ Abilities

• Strong commitment to resident safety, dignity, quality care, and resident-centered services.
• Ability to provide compassionate care while maintaining professionalism and confidentiality.
• Ability to recognize and appropriately respond to changes in resident condition and emergency situations.
• Ability to think, act, and respond appropriately in both routine and emergency situations.
• Ability to communicate effectively verbally and in writing with residents, families, healthcare providers, and team members.
• Ability to establish and maintain effective working relationships in a team-oriented environment.
• Ability to read, write, speak, hear, and understand English sufficiently to safely perform essential job duties.
• Basic computer, electronic documentation, and communication skills.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment.
• Ability to safely assist residents with transfers, mobility, and activities of daily living utilizing approved techniques and equipment.

Education and Experience Requirements

• Current Certified Nursing Assistant (CNA) certification in the applicable state(s) of employment, in good standing.
• High school diploma or equivalent. (Required)
• Must be at least 18 years of age.
• Previous experience in a personal care home, assisted living, healthcare, or senior living environment (Preferred)
• Previous direct care or caregiving experience (Preferred)

Work Authorization/ Clearances

• Criminal History Clearances
• FBI fingerprint clearance (if required)
• Pre-employment drug screening (if applicable)
• Proof of eligibility to work in the United States
• Current CPR and First Aid Certification (Required or ability to obtain within established timeframe)
• Successful completion of all required orientation, competency evaluations, and ongoing education requirements.

Physical Requirements and Physical Demands

• Ability to stand, walk, bend, stoop, kneel, and assist residents throughout scheduled shifts.
• Ability to lift, push, pull, and transfer up to 50 pounds with or without reasonable accommodation.
• Ability to safely administer medications and complete required documentation.
• Ability to work weekends, holidays, overtime, and flexible schedules as needed.