Nursing Director Of Inpatient Operations

Reporting to the Associate Chief Nursing Officer (ACNO), the Nursing Director of Inpatient Operations provides strategic and day-to-day operational leadership for assigned inpatient nursing services. The Director translates organizational and Patient Care Services priorities into reliable clinical operations and partners with nurse managers, nursing supervisors, physicians, and interdisciplinary leaders to ensure safe, high-quality, patient-centered care.

The Director is accountable for clinical quality and safety, patient flow and capacity management, workforce planning, leader development, regulatory readiness, patient and staff experience, and financial performance across assigned inpatient areas. The Director is responsible for overall leadership of Acute Inpatient Services including medical-surgical and telemetry units, critical care, dialysis, nursing supervision, staffing office/float pool, transitional care, and other inpatient services as assigned. The Director serves as a key operational partner to the ACNO and provides administrative leadership for Patient Care Services within the defined scope of authority.

Minimum Qualifications

• Education:
• BS in Nursing required.
• Master’s degree in nursing, healthcare administration, business administration, or a related field preferred.
• Experience:
• Minimum of seven years of progressive acute care nursing experience, including at least five years of nursing leadership experience with responsibility for inpatient operations, people leadership, quality, and financial performance. Director-level or multi-unit leadership experience strongly preferred.
• Licensure and/or Certification:
• Currently licensed to practice professional nursing in Massachusetts.
• National certification in Nursing Administration is preferred.
• Skills:
• Demonstrated ability to function independently in an environment of teamwork, respect, trust and collaboration.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated high-level computer skills in Microsoft Word, Excel, and PowerPoint required.
• Experience with, and a commitment to, a professional practice culture of accountability focused on excellent performance in customer service, patient satisfaction and patient safety
• Demonstrated ability to develop an effective leadership team; to mentor and coach front-line managers/directors and to delegate appropriately to achieve departmental goals and objectives
• An effective communicator exemplified by timely follow-up, meeting participation, effective negotiating skills, the ability to summarize and frame issues, discussion, conclusions, and develop effective communication plans
• Strong executive operations leader who is comfortable and willing to share decision-making with colleagues and staff
• Strong clinical, analytical and financial skills
• Professional, respectful, caring and a sense of humor.
• Commitment to high standards
• Credibility, integrity, honesty and loyalty