Unit Coordinator

Position Summary

Boone County Health Center (BCHC) is seeking a compassionate, organized, and detail-oriented Unit Coordinator to join our Room Care team. The Unit Coordinator provides essential administrative support to healthcare professionals while serving as a central point of communication for staff, patients, families, and visitors. This role helps ensure efficient coordination of patient care activities and smooth daily operations within the department.

At BCHC, we are committed to delivering exceptional patient care through our ICARE values: Integrity, Compassion, Attentiveness, Respect, and Excellence.

Essential Responsibilities

Administrative & Patient Care Coordination

• Provide administrative support within the department
• Coordinate patient admissions, transfers, discharges, exams, and treatments
• Schedule patient tests and procedures efficiently and accurately
• Maintain electronic medical records with accuracy and confidentiality
• Enter and update patient demographic and insurance information
• Serve as the primary point of contact for incoming calls and inquiries
• Facilitate communication between healthcare team members
• Assist the charge nurse and support clinical staff as directed

Customer Service & Communication

• Greet and direct patients, visitors, physicians, and staff in a courteous and professional manner
• Provide accurate information and timely responses to questions and requests
• Support patients, families, and healthcare team members with compassion and professionalism

Supplies & Equipment

• Monitor and maintain department supplies and forms
• Restock unit materials and coordinate supply orders as needed
• Demonstrate proper knowledge and use of office and department equipment
• Report equipment issues or malfunctions promptly

Additional Duties

• Perform other duties as assigned to support departmental operations

Qualifications

• High school diploma or equivalent required
• Previous clerical, administrative, or healthcare support experience preferred
• Basic computer and office equipment skills required
• Experience with electronic medical records preferred
• Basic Life Support (BLS) certification preferred

Equivalent combinations of education and experience may be considered.

Skills & Abilities

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to maintain confidentiality and comply with privacy regulations
• Ability to interpret written and verbal instructions
• Strong attention to detail and problem-solving abilities
• Ability to work cooperatively in a fast-paced healthcare environment

Physical & Work Requirements

• Frequent standing, walking, keyboarding, and fine motor activity
• Ability to lift and carry up to 20 pounds occasionally
• Regular attendance and flexibility for varied shifts required
• Exposure to airborne communicable diseases and healthcare environments may occur

Why Join Boone County Health Center?

At BCHC, employees are valued members of a collaborative healthcare team dedicated to improving the lives of our patients and community. We foster a supportive environment focused on teamwork, compassion, and professional growth.

If you are passionate about supporting quality patient care and thrive in an organized, service-focused role, we encourage you to apply.

Apply Today

Join Boone County Health Center and make a meaningful impact in the lives of patients, families, and your community.