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Front desk & admin

Administrative Assistant, Otolaryngology

University Hospitals logoUniversity HospitalsCleveland, OHPosted 2d ago
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About the job

A Brief Overview

Provides direct administrative and operational support to daily work of department leaders and staff.

What You Will Do

  • Effective meeting scheduling and management including calendar and time management.
  • Organization of meeting materials, agendas, minutes, and other materials.
  • Assisting with telephone, correspondence, and other communications.
  • Preparing documents, reports, and presentations as requested in a timely, professional, and accurate manner.
  • Coordinates operational and special projects with internal and external customers
  • Serves as a liaison to the department while providing administrative support for department initiatives to achieve department goals and increase efficiency

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

  • High School Equivalent / GED (Required)
  • Associate's Degree or 2 years of college level education (Preferred)

Work Experience

  • 3+ years administrative and/or department work experience (Required)

Knowledge, Skills, & Abilities

  • Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
  • Notable inward and outward facing service, communication and relationship building skills (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
  • Must have strong written and verbal communication skills. (Required proficiency)
  • Able to work flexible hours as needed (Required proficiency)
  • Must have excellent organization skills with attention to detail. (Required proficiency)
  • Ability to coordinate work with minimal supervision on project specific tasks. (Required proficiency)
  • Ability to meet deadlines. (Required proficiency)
  • Ability to exercise good judgment on confidential matters. (Required proficiency)
  • Exhibits flexibility and ability to change priority as needed. (Required proficiency)
  • Knowledge of medical terminology (Preferred proficiency)
  • Demonstrated ability to use PCs, Microsoft Office suite, PowerPoint and general office equipment (Required proficiency)
  • Oracle/SSI Markview experience (Preferred proficiency)
  • Organizational management of multiple calendars and scheduling. (Required proficiency)
  • Demonstrated ability to use GPS system at level of Learning Administrator (Required proficiency)

Physical Demands

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely up to 20 lbs
  • Carrying Rarely up to 20 lbs
  • Pushing Rarely up to 20 lbs
  • Pulling Rarely up to 20 lbs
  • Climbing Rarely up to 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

Travel Requirements

  • 10%

From University Hospitals's job posting, checked Oct 23, 2026. The employer's own page is the final word on requirements and availability.

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