Patient Access Representative - San Antonio, TX

USPI Foundation Surgical Hospital is seeking a motivated Registrar to join our team. We have 25 Beds and 8 OR rooms and 3 ER Rooms. We perform outpatient surgical procedures in Orthopedic, Spine.

Job Summary: As a Registrar, you will serve as the first point of contact for our patients and their families. Your role is instrumental in creating a positive impression and ensuring that all administrative tasks are efficiently managed. We are looking for an enthusiastic and customer-focused individual to join our team.

Key Responsibilities

• Greet and assist patients and their families, providing a warm and welcoming atmosphere.
• Register patients accurately, verify insurance information, and update patient records.
• Answer patient inquiries and provide information regarding the surgery process and financial aspects.
• Ensure that all necessary forms and consents are completed and signed by patients.
• Collaborate with the clinical and administrative teams to facilitate a smooth patient intake process.
• Assist with scheduling and appointment coordination as needed.

Qualifications

• High school diploma or equivalent; additional education or relevant certifications are a plus.
• Previous front desk/registration experience in a healthcare setting is required.
• Strong interpersonal and communication skills, with a friendly and professional demeanor.
• Excellent organizational and multitasking abilities.
• Familiarity with medical terminology and insurance verification is a plus.
• Proficiency in computer applications and data entry.
• Longevity in past roles.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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