Medical Records Representative - Dallas, TX

Baylor Scott & White Medical Center - Uptown is a joint venture surgical hospital between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and local physicians. Baylor Scott & White Medical Center- Uptown provides a wide range of medical and surgical services for to the greater North Texas area across 8 ORs, 24 private Inpatient rooms, a full-service ED. The hospital specializes in both inpatient and outpatient procedures in Orthopedics, Joint Replacement, Spine, General, Bariatrics, Surgical Oncology, ENT, Reconstructive Surgery, and other surgical specialties.

Job Summary

The Medical Records Clerk is responsible for collecting, maintaining, and making available to authorized users timely, accurate and complete patient health information.

Required Skills

• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.