Medical Office Clinical Receptionist – Women’s Care Clinic – Full-Time, Days

Medical Office Clinical Receptionist – Women’s Care Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 1615 Hospital Parkway, Suite 100, Bedford, TX 76022
• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:0 0a - 5:00p

Women’s Care Clinic Highlights

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here’s What You Need

• High School Diploma or equivalent (required)
• Current Medical Assistant Certification (required) or
• Licensed Vocational Nurse (required)
• Six months Healthcare experience in a Clinical Setting (preferred)
• BCLS – Basic Cardiac Life Support maintained every 2 Years and within 90 Days Upon Hire (required) Successful completion of THPG Clinical Training (CT) educational program with demonstrated competency in required skills-within 90 days of job entry (required)
• Knowledge of insurance authorization/billing requirements
• Demonstrated strong customer service and communication skills
• Organizational and time management skills
• Proficient computer skills
• Knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Medical Office Clinical Receptionist Process
• Under direct supervision, is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic and may work in back office as needed.
• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.
• May be asked to function as a Medical Assistant which includes but is not limited to:
• Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's.
• Document plan of care, tests and examination results.
• Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.
• Keep patient exam rooms stocked, clean and orderly.
• Delivery of patient care that promotes the safety and well-being of all patients, demonstrating excellent customer service while rooming patients, obtaining chief complaint and vitals, handling of specimens, charting visit information and performing injections as needed.
• You may also be responsible for some administrative tasks on an as-needed basis.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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