Business Coord-SMC Gastroenterology

Job Requirements

The Business Coordinator serves as an adjunct to the Practice Manager/Medical Director. He/she oversee the operations within the site(s)s to ensure that daily functions within the office are maintained and that patient flow is smooth. The Office Coordinator exercises a high degree of judgment and discretion in performing both routine and complex tasks. This position is responsible for assisting the Practice Manager/Director with multiple locations across the Healthcare System. Available to cover other administrative support staff and duties as needed. This position has a high degree of visibility when interacting with internal and external customers. Assists with escalated patient and provider questions/concerns. Other responsibilities and projects as assigned.

Minimum Requirements

Education

• High School Diploma or GED Equivalent

Experience

• Three years office experience

License/Registration/Certifications

• N/A

Preferred Requirements

Preferred Education

• N/A

Preferred Experience

• Previous Management Experience

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

• Monthly general inspection of departments/locations
• Updates Department forms
• Responsible for Communication Board updates as assigned
• Assists with Provider PME check request for multiple departments as assigned
• Maintain licensure and certification documents for multiple providers as assigned
• Maintain annual requirements for multiple providers
• Assist with staff meetings
• Supports management in quality programs when applicable
• Meet with patients and providers to resolve errors, complaints, misunderstandings
• Supervises non-clinical employees as assigned
• Conducts monthly cash drawer audits as assigned
• Oversees denials and referrals as assigned
• Assists manager in rounding with employees as assigned
• Assists manager in employee time-keeping responsibilities as assigned
• Assists the Practice Manager with hiring, counseling, evaluation, and termination of employees; as assigned.
• Special projects as assigned related to practice and department management