Case Manager - LifeSet

Job Title: Case Manager – LifeSet

Department: Child Welfare Program

Reports to: Case Manager Supervisor – TLP

Job Type: Salary, Full-Time, Non-Exempt

Job Location: Chicago, IL

Salary Range: $45,000 - $50,000

Rincon - Building Spaces, Restoring Communities- Who we are

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What the Role Entails

The Case Manager uses an evidence-based model to serve participants between the ages of 17 and 21. The Case Manager is provides services to young people who are transitioning out of care and need highly individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining, and maintaining employment, building a support system, and remaining free from legal involvement.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

• Dedication – Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing

• Provide individual services to 6-8 young adults in the home and/or community living setting.
• Assist participants with the transition to adulthood, meeting a minimum of one time per week (face-to-face) and providing additional support via phone, text or in person, as needed.
• Responsible for all interventions associated with a participant.
• Collaborate with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc.
• Use a solution-based perspective to conduct assessments of participants’ needs and strengths.
• Develop service plans and document all service contacts with participants within the timelines required by RFS, DCFS, and the LifeSet model.
• Attend meetings with participants to gather information specific to intervention development and advocate in the best interest of a participant’s permanency and long-term stability.
• The Case Manager will be included in an on-call rotation and is expected to respond in person when it is determined necessary by the Supervisor, Program Director, and Program Administration.
• Participate in weekly individual development, including clinical supervision and group consultation. The consultation will be led by a licensed professional who is an expert in the LifeSet model.
• Adhere to all ethical and legal guidelines, including confidentiality and mandated reporting. Specialists are part of a national network across multiple public and private organizations all striving to enhance the standard of care for older youth.
• Other duties as assigned.

Rincon Rewards & Benefits- How we value you

• Health insurance
• Dental & Vision insurance
• Life insurance
• Short- and Long-Term Disability Insurance
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
• Employee Assistance Program
• Professional Development Opportunities
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
• Certain employees may qualify for City of Chicago commuter transit benefits

Requirements

The Knowledge and Expertise that Matters Most - What you bring to the Role

• Excellent interpersonal skills (verbal, written)
• Highly organized and detail oriented.
• Learns technology quickly and can translate easily into lay terms and implementation.
• Detail-oriented and knows how to check own work for errors.
• Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a prompt fashion.
• Ability to handle confidential information professionally and appropriately.
• Proficient in Microsoft Office Suite and comfortable using computer programs to track Participant engagement.

Position Qualifications – What is required to Perform the Role

• Bachelor’s degree in psychology, social work, or related human services REQUIRED
• Illinois Child Welfare License REQUIRED
• CERAP Certified, or be able to successfully complete the certification process (DCFS will provide the training)
• Must have a clean driving record, a reliable vehicle, and carry auto insurance at a level required by the company.
• Must pass background checks and pre-employment drug screen
• Must be creative and flexible in approach to serving high-need youth

Rincon’s Work Environment – What to expect

• Environment: The Case Manager Supervisor must have the ability and commitment to maintain a prominent level of confidentiality. The individual must also have the ability to understand and follow safety/security practices and work in high pressure situations.
• Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability.

Language

• English/Spanish preferred language.

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER