Client Care Specialist | Experienced STNA | Findlay, Ohio

Are you a Home Health Aide looking to take your career to the next level? Freedom Caregivers is looking for a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Upper Sandusky, OH .

Will be traveling between Kenton, Findlay, and Tiffin.

This role offers an exciting opportunity to grow, lead, and impact the lives of our clients and caregivers.

What You'll Do: As a CCS, you’ll play a vital role in ensuring our clients receive exceptional care while supporting the growth and success of our agency. Your key responsibilities include:

• Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service.
• Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients.
• Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success.
• Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment.
• Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct.

Why You'll Love Working with Us: We know how important it is to feel valued and supported in your career. Here’s what we offer:

• Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility.
• PTO Accrual: Start earning paid time off after 90 days.
• Affordable Health Coverage: Access to essential/preventative healthcare benefits.
• Paid Training & Travel: Get reimbursed for mileage and travel time.
• Daily Pay Option: Instant access to earnings with TapCheck.
• Career Growth Opportunities: We prioritize promoting from within and supporting your professional development.

What We're Looking For: We’re searching for someone who is not only an experienced HHA or STNA, but also embodies a positive, adaptable, and professional attitude. The ideal candidate:

• Has proven experience as an HHA or STNA.
• Can work flexible shifts between 8am and 6pm Monday – Friday and occasional weekends if needed.
• Communicates clearly in English, both written and verbal.
• Is tech-savvy and comfortable using smartphones and mobile apps.
• Excels in customer service and interpersonal skills.
• Thrives in a dynamic environment, quickly building rapport with clients and caregivers.
• Maintains a professional demeanor and works collaboratively to meet agency needs.

Why Freedom Caregivers? We’re more than just a home care agency - we’re a family dedicated to making a real impact. If you’re ready to grow your career in a supportive, mission-driven environment, we’d love to meet you.

Apply today and take the next step in your career with Freedom Caregivers!

Requirements

• Must have a valid Ohio Driver’s License
• Reliable and consistent transportation
• Current proof of auto insurance
• HHA or STNA certification
• Ability to pass a criminal background check and drug screening
• Physically able to lift, push, pull, or carry up to 50 lbs

Equal Opportunity Statement:

Freedom Caregivers, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive environment for all employees - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.