HIM Coordinator (3rd Shift)

Overview

The HIM Coordinator (3rd Shift) is responsible for coordinating and maintaining critical daily workflows for third shift and independently investigate, resolve, and manage high-priority HIM issues during the shift. Additionally coordinator must maintain a hands-on role in daily operations, assisting with production work, resolving workflow backlogs, and performing operational tasks as needed to ensure critical shift priorities are completed accurately and within established timeframes. The HIM Coordinator actively supports staff, addresses barriers to workflow completion, and assits wherever necessary to maintain continuity of operations and service excellence during off-shift coverage.

Responsibilities

The HIM Coordinator is responsible a comprehensive knowledge and understanding of EMR documentation and related workflows as needed to investigate and manage priority workflow issues on their designated shift effectively and independently. This may include chart documentation corrections, documentation upload errors and assisting to ensure critical shift priorities are consistently completed within required timeframes. The HIM Coordinator is also responsible for working designated Electronic Medical Record (EMR) documentation follow-up queues, In Basket follow-up messages, upload errors and related tasks during their assigned shift.

Qualifications

Associate degree in Health Information Management or equivalent EMR/IT training and/or experience preferred. A minimum of two (2) years’ experience in a health information management or information systems setting with solid working knowledge of key health information functions and workflows. Demonstrated working or educational knowledge of EMR documentation requirements with hands on experience in an EMR environment including indexing, uploading, linking and otherwise resolving documentation upload errors and issues. Preference to RHIAs or RHITs.

Additional Skills

• Excellent written and verbal communication skills as demonstrated by job performance.
• Proven ability to prioritize deadlines and effectively complete tasks independently and with minimal direction.
• Time management and customer service orientation, utilization of AIDET concepts.
• Consistent ability to deal with short-term deadlines in a positive, professional, and organized manner.
• Ability to perform production-oriented work under pressure with ongoing time constraints.
• Excellent critical thinking skills and attention to detail required.
• Must understand and be able to efficiently monitor all general duties including prepping, scanning, basic indexing functions, and workflow queues.
• Knowledge of DNV and other regulatory agency chart documentation requirements.