MEDICAL SOCIAL WORKER

I. BASIC FUNCTION:

Responsible for providing same-day behavioral health diagnostic assessment and interventions for patients of FCHC.

All employees of FCHC must ensure service standards are delivered, including:

FCHC Core

• Demonstrates a commitment to FCHC mission and vision.
• Demonstrates a positive attitude towards patients, employees, role, and the health center.
• Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).

Customer Service and Professionalism

• Smiles and makes appropriate contact, greets individuals upon entry into building and space.
• Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.)

customers. Treats patients, customers and colleagues with dignity and respect.

• Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.
• Demonstrates good communication skills and communicates in a tactful manner.
• Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team

approach.

• Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate.

Show(s)

• Consistently shows commitment to position and team performance (i.e., attendance and punctuality).
• Consideration and acceptance of cultural differences of others; works well with individuals of diverse

backgrounds, supporting a culture of justice, equity, diversity, and inclusion.

• Participates in training and professional development and completes required trainings in a timely manner.

Safety

• Adheres to and promotes a culture of safety and cleanliness.
• Adheres to HIPPA/Confidentiality standards.
• Respectful of FCHC property, properly and safely uses Health Center Equipment.

II. INTRADEPARTMENTAL RELATIONSHIPS:

Department Officer: Chief Behavioral Health Officer

Reports to: Manager of BH Consultation Services

Supervises: Graduate Students in Social Work and LMSWs, if applicable

JOB DESCRIPTION

DEPARTMENT: BEHAVIORAL HEALTH

JOB TITLE: BEHAVIORAL HEALTH CONSULTANT~LCSW

BEHAVIORAL HEALTH CONSULTANT ~ LCSW

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III. PRIMARY RESPONSIBILITIES

• Collaborates with the Primary Care Providers (PCPs), BH Care Managers and other members of the team (RNs,

Mas, CHWs) in the delivery of comprehensive and integrated behavioral health care services.

• Provides same-day behavioral health consultation for patients at FCHC, as requested by their PCP, including

behavioral assessment, diagnostic evaluation, and brief intervention.

a. Clinical Practice Skills

i. Define problem accurately and use best practices to implement intervention rapidly

ii. Triage high-risk concerns and refer to appropriate level of care

iii. Conduct assessments with a solid understanding of DSM-5-TR, family systems, the

connection between physical and mental health, and the impact of trauma on patients and

families

b. Consultation Skills

i. Tailor PCP recommendations to the primary care setting; focus on recommendations that

support the provider’s treatment of BH in primary care

ii. Conduct effective curbside consultations

iii. Employ knowledge of BH medications to help PCPs treat complex BH conditions and

substance use disorders, including consultation with psychiatry (internally, MOCPAP)

iv. Write clear, concise chart notes that meet billing guidelines and facilitate effective team care.

• Meets the target number of encounters per year agreed upon with the supervisor and attaches the appropriate

billing code to each encounter.

• Provides presentations to PCPs on BH topics of interest.
• Networks with graduate programs in social work to develop our BH workforce.

IV. PERIODIC DUTIES

• Contributes services to community public health activities as appropriate.
• Participates in Center work team as needed.
• Participates in Center staff problem solving groups.
• Performs other duties as assigned.

V. WORKING RELATIONSHIPS:

Inside Center: All Inclusive.

Outside Center: Patients, community organizations and agencies, professional colleagues and organizations,

and institutions of learning.

BEHAVIORAL HEALTH CONSULTANT ~ LCSW

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VI. QUALIFICATIONS

• Master's Degree in Social Work required.
• Active MO state license (LCSW) required.
• Minimum of two (2) years experience working in the field of social work or behavioral health care required.
• Work experience or strong desire to work in urban community health setting preferred.
• Strong interpersonal and communication skills required.

VII. CONTINUING EDUCATION

• Active professional development as demonstrated through attendance of seminars, continuing education

programs, etc. is strongly recommended.

• Satisfactory maintenance of continuing education standards as established by the Division of Professional

Registration of Missouri is required.

IX. CONFIDENTIALITY:

Respect for and maintenance of client and staff confidentiality is required.

The above responsibilities/duties describe the chief function (requirements) of the job (holder) and are not to be considered a

detailed description of every responsibility/duty (requirement) of the job (holder)