Office Manager II

The Office Manager II is responsible for daily administration of business office activity for more than five (5) providers and more than one (1) physical location. This position involves knowledge of all computer software, which may be utilized in daily operations. The Office Manager II may be called upon to perform registration, scheduling, patient dismissal, collection of necessary statistics, staffing assignments, as well as staff training and supervision of above functions. The Office Manager II should be prepared to assist in the collection of data, analysis, and implementation of performance improvement plans. The Office Manager II should also be prepared to work on practice initiatives related to quality data and special assignments as requested by the Practice Administrator. Office Manager II performs within the limits of the hospital's/department's Ethics and Corporate Compliance Program and is responsible to detect, observe and report compliance variances to his/her supervisor, or upward through the chain of command, the Compliance Officer or hospital hotline.

PRIMARY RESPONSIBILITIES OF THE POSITION

• Monitors patient flow through the clinic to ensure appropriate utilization of mid-level and physician time, and necessary staff coverage
• Direct report for Medical Secretaries with interviewing and hiring responsibility
• Orientation and training of Medical Secretaries in the duties and responsibility of the role, providing regular feedback and conducting Annual performance evaluations
• Scheduling and registration of patients using Outlook calendars / Cerner Millennium and coordination with recruiters, contracts, and office staff to ensure smooth work flow and positive patient experience
• Liaison with all contracts ensuring customer satisfaction and services needs met
• Monthly cash reconciliation for all cash/credit card/check transactions
• Drug and Alcohol Collector and Trainer per Federal Register 49 CFR Part 40 requirements
• Biweekly payroll approval in API for all office staff
• Monthly and quarterly random drug screening pool draws for multiple companies
• Manage all aspects of company billing, preparation of invoices, review of payment, and prepare check requests for contracted services.
• Manage medical record requests from patients, companies, attorney’s offices; Transmit all required company reports daily
• Clear Ellis employees with TMS; Clear contracts for employment per company procedures
• Fit Testing at local Fire Departments
• Review and submit Workers Compensation forms for billing

EDUCATION AND EXPERIENCE REQUIREMENTS

• Requires associates degree; prefer bachelor’s degree or the equivalent in directly related work experience and a minimum of three (3) years experience as a medical office manager.
• Must have a thorough working knowledge of medical office computer systems; the ability to formulate, initiate and supervise sound business and clinical policies and procedures; excellent financial management skills, focusing on cost containment, reimbursement and collection practices; the ability to prepare monthly financial and clinical reports as requested.
• This position requires excellent communication skills and ability to interact with a variety of people including hospital administration, staff and physicians.
• This position requires customer service oriented attitude and behavior.

PHYSICAL REQUIREMENTS

The position is located indoors under normal working conditions with travel required between offices. Should be able to push/pull 25 lb., lift/move 15 lb. from floor to table, be able to perform moderately difficult manual manipulations such as using a key board, writing and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photocopiers. Mobility requirements may include the ability to sit at a computer terminal or work station for a prolonged period of time in addition to being able to squat, stand and walk for a reasonable length of time and distance. Sensory requirements include the ability to articulate and comprehend the spoken English language in addition to being able to read the English language.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $ 24.75-$36.53 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the state.