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About the job
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Participates in all areas of phlebotomy, specimen processing while providing superior customer service.
Job Description
Major Responsibilities
a. Performs duties of a Phlebotomist: Collects blood specimens from patients of all ages and types (i.e.. patients with mastectomies, stroke and burn victims) by venipuncture or capillary technique using at least two identifiers (name, date of birth, medical record number). May perform specialized collections (i.e. paternity testing; clinical trial collections.
b. Labels each specimen completely, accurately and legibly. Accurately match patient ID using at least two forms (name, DOB, medical record number) on specimens, original requisitions and electronic medical record system face sheet. Investigates discrepancies and makes corrections.
c. Knowledgeable of appropriate specimen requirements and handling for tests on the requisition. Maintains specimen integrity including, but not limited to placing specimens in ice or warm water as per protocol; mixing anti-coagulant tubes; centrifugation as required. Delivers specimens to appropriate work stations in a timely manner.
d. Understands and interprets a lab requisition; verifies any questionable orders. Corrects any errors in orders including, but not limited to duplicate panels; wrong provider; incomplete order entry.
e. Ensures shared phlebotomy cart is left clean and appropriate inventory stocked, including all expired items are replaced with unexpired versions
f. Performs electronic medical record system specimen receipt function and orders tests in electronic medical record system via the lab modules. Prioritizes specimen processing based and specimen priority (Routine vs. STAT), patient location (outpatient vs. inpatient vs. Emergency Department/OR patient), specimen stability (centrifuge immediately/place on ice/keep at room temperature/etc.). Deliver processed specimens to the appropriate laboratory department or area.
g. Provides customer service support to nursing units and physician offices on all lab related needs including, but not limited to, faxing results, phoning STAT or critical results, researching specimen requirements, assisting with electronic medical record system order codes. Responds to calls and pages within established timeframes.
h. Readies specimens for shipment to a reference lab to include separating by temperature and site batching.
i. Performs other clerical duties as assigned.
j. May assist in orienting new staff to the duties of the position
Education
High School Diploma or equivalent -
Years of Experience -
License and Certification
Additional Qualifications
Additional Skills
Pay Range
$19.50 - $27.30
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
From Beth Israel Lahey Health's job posting, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.
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About Beth Israel Lahey Health
Beth Israel Lahey Health is a health system with 14 (source: Beth Israel Lahey Health, Home, opens in a new tab) hospitals, more than 6,300 (source: Beth Israel Lahey Health, About Beth Israel Lahey Health, opens in a new tab) physicians and 36,000 (source: Beth Israel Lahey Health, About Beth Israel Lahey Health, opens in a new tab) employees in Massachusetts and New Hampshire. Sources: Beth Israel Lahey Health, About Beth Israel Lahey Health; Beth Israel Lahey Health, Home
Based in Cambridge, MAHires in Massachusetts, New HampshirePay on its listings: posted on most listings
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