Behavioral Health Technician/Peer Support Specialist

The Behavioral Health Technician/Peer Support Specialist works closely with the entire treatment team to provide high-quality services to the clients we serve at Axiom Care. Those in this role provide direct services including psychoeducational group counseling, conduct biopsychosocial assessments and other assessments, safety planning and crisis intervention as needed, relapse prevention planning, discharge planning, and other therapeutic interventions within their scope. Indirect service includes attending clinical oversight, staffing, other meetings as needed, and completing all clinical documentation by the end of each shift.

Shift

Overnights: Sunday - Wednesday

Day shift: Wednesday - Saturday (Multiple Shifts)

Duties/Responsibilities

• Provide ongoing encouragement, validation, and support to clients to aid them in working toward their individualized recovery goals.
• Complete Biopsychosocial assessment, Patient Centered Assessment Method, and Relapse Prevention Plan as well as any other necessary paperwork upon admission.
• Facilitate psychoeducational groups.
• Facilitate discharge planning, make appropriate referrals, complete all discharge paperwork on the day of discharge, and arrange transportation.
• Intervene with de-escalation, AMA blocking, safety planning, and emergency response protocol to crisis situations.
• Utilize CBT, motivational interviewing, positive psychology, trauma informed care and other evidenced based techniques within scope to help clients achieve their treatment goals.
• Educate clients on harm reduction strategies.
• Collaborate with all other departments to assess client progress, needs, and barriers.
• Always maintain strict adherence to all ethical standards and legal requirements.
• Challenge individuals to explore their strengths and overcome obstacles.
• Secure client information per HIPAA and CFR42 part 2 standards
• Attend mandatory clinical supervision twice per month.
• Attend mandatory treatment team staffing daily or other meetings as requested.
• Perform other related tasks and projects as assigned by management.
• As part of Axiom Care’s commitment to Culturally and Linguistically Appropriate Services (CLAS), this position supports efforts to provide inclusive and accessible translation services for clients. Responsibilities may include participating in CLAS-related training, supporting language access initiatives, and promoting cultural sensitivity in day-to-day operations.

Who is Axiom Care?

Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.

Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).

Together, we’re building a future where compassionate care is accessible to all – come be a part of it!

What we offer

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

Navajo Nation Preference

• Preference is given to qualified Navajo Nation and Native American Applicants in accordance with Title 15 N.N.C. Chapter 7.

Requirements

Required Skills/Abilities

• Demonstrate strong active listening skills to ensure people feel heard.
• Identifying needs and recovery goals
• Lessening feelings of isolation
• Proficient in computer applications and electronic medical record systems
• Proficient with Microsoft Office Suite and related software.
• Ability to communicate effectively with clients, their loved ones, and other professionals.
• Ability to make sound decisions in emergency situations.
• Ability to write business correspondence, and analyze policies and procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Working knowledge of twelve step programs of recovery
• Understanding, training, and application of evidence-based practices
• Strict adherence to ethical treatment standards
• Strong time management skills
• Experience in working with diverse populations and socioeconomic backgrounds, an understanding of Native America Reservation dynamic preferred.
• Experience in working with Native American population preferred.

Qualification Preferences

• Current and valid Peer Support Certification (Required)
• Minimum of one year of clinical experience with the AHCCCS insured population, justice involved adults, chronically underhoused individuals, and adult substance use treatment
• Experience with group facilitation
• Bachelor’s degree in psychology, Social Work, Marriage and Family Counseling, Counseling or relative field, from an accredited college or university, or equivalent work experience.
• Two years of experience working in behavioral health or substance abuse field preferred.
• Lived experience and at least 1 year in recovery

Required Competencies

• Understand Substance Use Disorders: Recognize complex context of substance abuse
• Application to Practice : Familiar with medical and pharmacological resources and DSM-5
• Diversity: Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce
• Cultural Competence: Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance
• Group Facilitation: Understand and work with process and content. Facilitate group growth and group theory. Describe, select, and use appropriate strategies
• Documentation: Write comprehensive, clear psychosocial narrative and Knowledge of regulations. Prepare accurate, concise notes and record client progress in relation to treatment goals

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee will be sitting for long periods of time. The employee is potentially infrequently required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions