Communications Center Dispatcher (EMS and Medical Transportation) - Day, Night & Weekend Openings
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About the job
About the Role
A-MED Ambulance is hiring Communications Center Dispatchers to support ambulance and wheelchair van operations in New Orleans. Dispatchers are the first point of contact for patients, facilities, and crews. You will answer calls, document trip details, and coordinate unit responses. The role requires excellent customer service, multitasking, and clear communication.
Key Responsibilities
- Answer and triage incoming calls from hospitals, nursing facilities, and the public
- Collect patient and trip details and enter them into the Computer Aided Dispatch (CAD) system
- Dispatch ambulance and wheelchair units quickly and accurately
- Communicate updates to crews and relay patient information to receiving facilities
- Document calls, cancellations, and crew activity accurately in CAD
- Assist with shift coverage by contacting employees when schedule changes occur
- Maintain an organized and professional dispatch center
- Support operations during severe weather, outages, or emergencies
Why Work With Us
- Impact: Your work directly supports patient care and community safety
- Growth: Locally owned and committed to EMS career development
- Teamwork: Collaborate with EMTs, paramedics, and operations leaders
- Culture: Professional, supportive, and mission driven environment
About A-MED Ambulance Service
Since 1996, A-MED Ambulance Service has served Southeast Louisiana. Family-owned and locally operated, A-MED provides emergency and non-emergency transport with a reputation for reliability, compassion, and community commitment.
EMS Dispatcher, Communications Center Dispatcher, Ambulance Dispatcher, Emergency Dispatcher, Medical Transportation Dispatcher, Healthcare Dispatcher, Call Center Dispatcher, Non Emergency Dispatcher, CAD Operator, EMS Communications, Emergency Medical Services, Medical Call Taker, Healthcare Call Center, Patient Transport Dispatcher, Customer Service Dispatcher, Emergency Medical Dispatcher, Medical Scheduling, Ambulance Call Center, Emergency Response Dispatcher
From A-MED Ambulance Service's job posting, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.
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About A-MED Ambulance Service
A-MED Ambulance Service hires EMTs and paramedics and nursing assistants in Gretna, Louisiana.
Hires in LouisianaPay on its listings: shown on each listing that states it
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