Ambulance Operator – Patient Transport / EMS Support

JOB SUMMARY

Join A-MED Ambulance, a locally owned and operated EMS provider in New Orleans, delivering over 25 years of trusted service. As an Ambulance Operator, you will provide safe, compassionate, and reliable non-emergency patient transport while assisting EMT partners in patient care according to A-MED protocols and standards of practice.

COMPENSATION

Start $14.50/hr with free EMR training

CAREER GROWTH AND TUITION REIMBURSEMENT:

A-MED Ambulance invests in your future. We offer tuition reimbursement for approved EMS programs including EMR, EMT, AEMT, and Paramedic. There are no contracts or strings attached. Our tuition program provides a clear, debt-free path to advancing your skills and career. Many Ambulance Operators move into clinical roles through our pathway: Van Operator to EMR to EMT and beyond!

QUALIFICATIONS

• Valid Class D Louisiana driver’s license.
• Must meet all criteria set forth by our vehicle insurance carrier.
• Completion of the A-MED Ambulance Operator training curriculum during onboarding.
• Maintain all permits, licenses, certifications, and training as required.
• Clean driving record and ability to pass background and drug screenings.

PHYSICAL DEMANDS

• Ability to lift and carry patients and equipment, including stretchers, up and down stairs and over uneven terrain.
• Capable of carrying equipment and traveling on foot for several hundred yards.
• Manual dexterity to operate equipment and assist in patient movement.
• Adequate hearing and speech to communicate with patients, families, and emergency personnel.
• Visual acuity sufficient for safe driving and patient observation.

MENTAL DEMANDS

• Ability to exercise sound judgment in stressful situations and prioritize patient care.
• Ability to safely calculate medication dosages, read and interpret instructions, and operate vehicles and equipment under varied conditions.
• Strong communication and interpersonal skills with patients, families, and healthcare providers.

WORK ENVIRONMENT

• Work may occur in well-lit and fully equipped ambulances or in challenging conditions such as poorly lit environments, public settings, and outdoor spaces.
• Must be able to perform in all temperatures and climates, in the presence of bystanders, and during emergencies.
• Possible exposure to communicable diseases, bloodborne pathogens, hazardous materials, and hostile situations.

Requirements

• Provide safe non-emergency patient transport and assist EMT partners in patient care.
• Maintain compliance with A-MED Ambulance protocols, safety standards, and regulatory requirements.
• Work in diverse environments, including hospitals, nursing homes, private residences, and public roadways.
• Maintain frequent patient and family contact, ensuring respect and compassion in all interactions.
• Interact professionally with nurses, physicians, emergency staff, and public safety personnel.
• Ensure ambulance operation safety, including compliance with traffic laws and defensive driving practices.
• Adhere to HIPAA and confidentiality requirements at all times.
• Accept direction and feedback, and demonstrate continuous improvement in skills and performance.
• Availability for varied shifts, including nights, weekends, and holidays.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

A-MED Ambulance is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all team members and applicants. All employment decisions are based on qualifications, merit, and business need.

DISCLAIMER:

This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as needed to meet the ongoing needs of the organization.