Patient Service Representative - Urgent Care

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals – TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are “A” rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.

Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Patient Service Rep Position Summary

The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Rep Position Requirements

Education

• High School Diploma or GED required.
• Medical terminology and/or medical secretarial degree (2years) preferred.

Experience

• Minimum of three (3) years secretarial experience required.
• Experience in a healthcare setting is preferred.
• Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred

Patient Service Rep Work Schedule

• M-F 8a-8p, Sat/Sun 8a-6p

Patient Service Rep Benefits

• At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.