Medical Assistant (MA) - Mental Health

• JOB SUMMARY/PURPOSE
• Assists practitioner in performance of procedures, telephone prescription orders/refills, maintaining patient records and relaying test results.
• DEPARTMENT DESCRIPTION
• The Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychologists, nurse practitioners and licensed clinical social workers.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
• High School Diploma or equivalent required.
• Registered or Certified Medical Assistant required.
• Experience or training with clinic computer software programs required.
• Healthcare Provider BLS required.
• Previous medical back office and Lab/EKG experience preferred.
• KNOWLEDGE/SKILLS/ABILITIES
• Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
• Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Knowledge of medico-legal obligations.
• Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Medical Terminology: Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
• Health Information Technology: Knowledge of health information technology (e.g. review documents, the electronic health record, coding software). Possess independent judgment skills within the scope of job responsibilities to resolve legal, financial or administrative problems.
• PHYSICAL DEMANDS
• Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 – 100% of the time)

WALK - INCLINE

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs

LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

SIT

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

SQUAT Repetitive

KNEEL (on knees)

REACH - Upward

WALK - LEVEL SURFACE

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

SQUAT Static (hold >30 sec)

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

MANUAL DEXTERITY Hands/wrists

PINCH Fingers

FINGER DEXTERITY

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

STAND

BEND FORWARD at waist

REACH - Forward

GRASP Hand/Fist

PUSH (0-20 pounds force)

PUSH (20-40 pounds force)

PUSH (40-60 pounds force)

PUSH (60 or more pounds force)