Dental Assistant Float

At Rivertown Dental, you’ll be part of a compassionate, growth-minded team dedicated to creating exceptional dental experiences every day . As a Dental Assistant , you’ll play a key role in helping patients feel comfortable and cared for while supporting our doctors and hygienists to deliver outstanding results. We’re looking for someone with a positive, team-oriented mindset, a passion for learning and professional growth, excellent communication and patient care skills.

You’ll be surrounded by teammates who lift each other up and genuinely want to see you succeed. Through mentorship, hands-on training, and continued education, you’ll learn our systems, culture, and communication style. Being able to gain the confidence and tools to thrive. We invest in your growth so you can continue to elevate patient experiences while building a rewarding, long-term career.

About Rivertown Dental

Welcome to Rivertown Dental, a modern, team-first, privately-owned practice on a mission to change the landscape of dentistry. Equipped with the latest technology, we provide not only exceptional care for our patients but also abundant opportunities for our team to learn, grow, and thrive.

Our mission is simple: Creating exceptional dental experiences, every day. Guided by values of alignment, commitment, excellence, inspiration, leadership, and integrity, we work with heart, strive for growth, and always do what’s right.

We pride ourselves on a world-class culture that allows our team to focus on self-care, so that they can better serve their team, patients and community!

Performance Objectives (including but not limited to)

• Discuss treatment options to patients in the RTD Way to help them understand the importance of the treatment.
• Helps the team manage dental and medical emergencies by maintaining CPR certification, emergency drugs and oxygen supply, directory of emergency numbers and adhering to the RTD Emergency SOP & Safety Plan.
• Maintains patient confidence and protects operations by keeping information confidential.
• Is proficient and professional when handing off patients to the front office staff (following exams and procedures) to ensure patient scheduling of procedures.
• Willingness to assist with assigned doctor but flexible to assist when necessary with other doctors
• Taking dental radiographs (PA, BW, CBCT & IO images)
• Asking about the patient's medical history and taking blood pressure and pulse
• Treatment documentation and planning
• Preparing and sterilizing instruments and equipment
• Supporting assistants, hygienist and all doctors when necessary
• Assisting dentists in managing medical and dental emergencies when necessary.
• Helping patients feel comfortable before, during and after dental treatment
• Assist doctors in educating patients to encourage patient case acceptance.
• Teaching patients appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing)
• Taking impressions/digital scans of patients' teeth for study casts (models of teeth)
• Communicating with patients and suppliers (e.g., post operative calls, patient clinical calls, equipment maintenance and ordering supplies)
• Helping to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, prosthodontics, endodontics and oral surgery
• Ability to digitally scan, design crown/bridge and fabricate CEREC crowns/bridges/implant crowns
• Turn over clinical operatory in timely manner for next dental procedure
• Protects patients and employees by adhering to infection-control policies and protocols.
• Monitors clinical dental supply inventory by checking stock to determine inventory level and anticipates needed supplies.
• Monitor and track lab cases; orders parts when necessary for lab cases
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, and calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Assignments and/or tasks as requested and agreed upon for the betterment of RTD utilizing individual time & talents.
• Home location will be our La Crosse office, with flexibility to support our Viroqua, Holmen, and Arcadia locations as needed.

Capabilities/Key Competencies

• Embraces opportunities for learning and professional growth & development through continued education & training.

We Offer

• Amazing self-care incentives & reimbursement
• Flexible Scheduling
• Medical, Dental, & Vision Insurance
• 401K (with matching opportunities)
• Paid Vacation Pay & Holiday Pay
• Paid CE & Team CE- No need to worry about extra CE
• HIPAA, OSHA & CPR Training on site
• Referral Program
• Employee, Spouse, and Child Life Insurance
• Education Assistance
• Uniforms Provided & Laundered in Office
• A privately owned, group practice that is growing in the Coulee Region with advancement opportunities

Requirements

• Dental Assisting Certification (preferred)
• 1+ years experience in a dental office (preferred)
• Experience with EMR (electronic medical records) and medical terminology
• Proficiency assisting the dentist during a variety of treatment procedures

Physical Requirements

• Flexibility to travel within River Town Dental to other office locations when asked upon

Rivertown is an equal opportunity employer and values diversity at every level of our organization. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic. All employment decisions are made based on qualifications, merit, and business needs.