Patient Access Rep

Job Summary

• Occupation: Patient Access Rep
• Specialty: Patient Access
• Salary: $20.54–$24.46 per hour
• Working Hours: Varies
• Shifts: Varies
• On-Call: No
• Degree Required: High school diploma or equivalent preferred
• Position Type: Full Time
• Work Environment: Hospital
• Location: 93555, Ridgecrest, California, United States
• Visa Sponsorship: No

Job Description

We’re looking for Patient Access Reps who are excited to support patients throughout the registration and admission process. In this role, you’ll perform specialized clerical duties related to registration for outpatient testing, pre-admission, and full admission of patients from the Emergency Room, Outpatient Departments, and hospital admissions. You’ll also notify insurance companies of admissions, obtain pre-authorizations for outpatient testing as needed, and complete tasks assigned by the Department Manager and Department Assistant Manager.

We value professionalism, sound judgment, clear communication, and teamwork, and we’re excited to welcome teammates who bring these strengths to our team.

Key Responsibilities

• Perform specialized clerical duties related to patient registration.
• Process registration for outpatient testing, pre-admissions, and full hospital admissions.
• Support admissions from the Emergency Room and Outpatient Departments.
• Notify insurance companies of patient admissions.
• Obtain pre-authorizations for outpatient testing as needed.
• Learn to operate the hospital telephone system to relay incoming, outgoing, interoffice, and interdepartmental calls and call hospital codes when relieving the hospital operator.
• Complete tasks assigned by the Department Manager and Department Assistant Manager.

Collaborative Teamwork

This role involves working closely with our team to deliver effective, patient-focused services and contribute to a supportive and collaborative work environment.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, understand, write, and communicate in English.
• Knowledge of basic clerical skills and PC Windows software.
• Maintain 95% or greater on monthly audits after three months.
• Ability to work independently and complete tasks with minimal supervision.
• Maintain appropriate standards of behavior and conduct while demonstrating maturity and the capability for careful judgment and critical decision-making.
• Maintain professionalism and demonstrate common courtesy.
• Work well with coworkers and other departments.
• Ability to learn the hospital telephone system, including relaying calls and calling hospital codes when relieving the hospital operator.

Benefits You'll Enjoy

• Medical, Dental, Vision
• 403B with Employer Match
• Life Insurance
• Flex Spending – Health Care & Dependent Care
• Employee Assistance Program
• Gym Membership Reimbursement
• Sick and Vacation Time
• RRH Earn-To-Learn Program

Welcome To RRH

Established for over 60 years, RRH is a non-profit, DNV-accredited, full-service hospital and integrated healthcare system serving our region across a 38-acre campus. RRH includes a 25-bed acute care hospital, a 125-bed skilled nursing facility, and a comprehensive network of services supported by more than 860 employees. Our organization operates five primary care clinics and other multi-specialty clinics, an ambulatory surgery center, ambulance services, and full-service imaging and laboratory capabilities - allowing RRH to deliver coordinated, high-quality care across the continuum. RRH received the American Medical Association's Joy in Medicine Award in both 2023 and 2025, recognizing its commitment to healthcare worker well-being. RRH also maintains an established physician well-being program.

Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community's health and the well-being of those who care for them.

About Ridgecrest

Ridgecrest is a family-friendly community of 38,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, it's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.