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Front desk & admin

State Care Coordinator

Potomac Community Services logoPotomac Community Services$19–$21/hrFrederick, MDFull timePosted today
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About the job

A Little About Us

Potomac Community Services has been serving individuals with mental health needs in person and in community for 25 years plus! Literally meeting people where they are and working alongside them, has developed our passion for true, client led community work helping people achieve their goals and achieve sustainable independence.

About the Job

Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us!

The State Care Coordinator (SCC) should have knowledge of the community resources and core competencies to effectively establish relationships in the community, build a rapport of trust with the client, facilitate substance use disorder recovery planning, negotiate conflict resolution, and engage and empower clients utilizing evidenced-based motivational interviewing strategies. The State Care Coordinator should promote continuity of care by helping clients to transition from one level of care to another, to improve recovery outcomes, and to access recovery support services and community resources available within their jurisdiction. The State Care Coordinator shall be in compliance with all state and federal regulations and adhere to all PCS policies and standards of practice maintaining the highest level of professional conduct and ethics.

Our Commitment to Diversity

At Potomac Community Services, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the Potomac Community Services mission of influencing generations. Individuals seeking career opportunities at Potomac Community Services are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

Our Commitment to Staff Development

  • 12-week comprehensive mentor-based training period
  • Ongoing, scheduled supervisor and clinical support/ feedback sessions
  • Internal job growth opportunities in leadership and diverse programming
  • Both annual in-service and paid outside training opportunities
  • Tuition re-imbursement and intern opportunities for related degrees

Our Intentional Culture

  • Core value focused team
  • Genuinely strength-based approach (both with clients and staff)
  • Fun and positive team energy through shared collaboration and activities
  • Commitment to authentic opportunities for individual success
  • Long term, big picture career interest in staff growth
  • Outcome focused approach in helping others
  • Compassionate dedication to team health and resilience

Job Type: Full-time

Hourly Salary Range: $19 - $21 per hour

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement - should be related to your role within the company
  • Vision insurance

Ability to commute/relocate

  • Frederick, MD: Reliably commute or planning to relocate before starting work (Required)

Work Location

  • Frederick, MD: In person

Requirements

Education & Experience

  • High School Diploma or equivalent
  • Minimum of 2 years’ experience working and providing case management to individuals that have substance use diagnoses. Preferred experience also with behavioral/mental health diagnoses.

Knowledge, Skills & Abilities

  • Knowledgeable regarding community resources related to substance use, mental health and case management.
  • Clear, concise, and empathetic communication.
  • Listening, understanding, and reflective skills.
  • Ability to build strong, empathetic, and accountable relationships with participants to establish a rapport of trust and respect.
  • Ability to discern an individual’s strengths and needs at different stages of their recovery, and to connect them with appropriate recovery support services and resources or referral to behavioral health treatment, if needed.
  • Cultural and linguistic sensitivity that promotes diversity, equity, and inclusion.
  • Fundamental knowledge of the Stages of Change.
  • Ability to work independently and prioritize daily schedule to best address the needs of staff and participants.
  • Valid driver’s license, dependable transportation and vehicle insurance.

Potomac Community Services (PCS), due to its human services responsibilities and sensitive work, is obligated to maintain a Drug-Free Workplace. As a Federal grantee, PCS must comply with Federal regulations prohibiting drug use, including cannabis, opioids, and other controlled substances, regardless of State laws. This includes the medical use of marijuana.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. PCS will not sponsor applicants for work visas.

From Potomac Community Services's job posting, checked Oct 20, 2026. The employer's own page is the final word on requirements and availability.

About Potomac Community Services

Potomac Community Services hires mental health staff and front-office staff in Hagerstown, Frederick and other towns in Maryland.

Hires in MarylandPay on its listings: shown on each listing that states it

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