Business Office Manager

Business Office Manager – Full-Time

$60,000–$65,000 annually

Manna Post Acute | Pickens, SC

Monday–Friday Schedule

About Us

Manna Post Acute is a beautiful skilled nursing and rehabilitation facility located in Pickens, South Carolina. We're not just impressive on the outside. We pride ourselves on creating an exceptional environment for our employees, too. We value the work you do, celebrate your contributions, and strive to create a workplace where team members feel appreciated, supported, and respected every day.

If you're looking for a leadership opportunity where your organizational skills and healthcare business knowledge can make a real impact, we'd love to meet you.

Why Join Us?

• $60,000–$65,000 annual salary
• Monday-Friday schedule
• Health, dental, vision, and supplemental insurance options
• 401(k) with company match
• PTO and sick pay
• Employee appreciation events and recognition programs
• Supportive leadership team
• Opportunities for growth within our South Carolina network

Position Summary

The Business Office Manager plays a vital role in supporting facility operations through oversight of business office functions, resident accounts, billing processes, census management, and office personnel. This position works closely with facility leadership to ensure accurate financial operations while providing exceptional service to residents, families, and staff.

Key Responsibilities

• Oversee daily business office operations and support office staff
• Assist with managed care, Medicare, and Medicaid authorization processes
• Coordinate Medicaid applications, renewals, and redeterminations
• Manage resident trust accounts, including monthly statements and documentation
• Maintain facility census and track status changes
• Participate in billing, collections, payment posting, and bank deposit processes
• Assist with collections and follow-up on outstanding resident accounts
• Prepare required reports and documentation for facility operations
• Attend leadership and operational meetings as requested
• Schedule, assign, and monitor work activities of business office staff
• Support compliance with facility policies and regulatory requirements
• Maintain confidentiality of resident and financial information
• Collaborate with residents, families, vendors, and facility departments to resolve concerns and ensure excellent customer service

Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous experience in a skilled nursing, long-term care, or healthcare business office preferred
• Strong understanding of skilled nursing billing, collections, and reimbursement processes
• Experience with Medicare, Medicaid, managed care authorizations, and resident trust accounts preferred
• Supervisory experience preferred

Skills & Knowledge

• Experience with PointClickCare (PCC) preferred
• Proficiency with Microsoft Office applications
• Strong organizational and time-management skills
• Excellent communication and customer service abilities
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong analytical and problem-solving skills
• Knowledge of healthcare billing and revenue cycle processes

What Makes You a Great Fit?

• Detail-oriented and highly organized
• Strong leader who enjoys supporting and developing others
• Excellent communicator with a customer-service mindset
• Comfortable working with financial data and regulatory requirements
• Professional, dependable, and solution-focused
• Passionate about helping residents and families navigate the business side of healthcare

Apply Today!

Join Manna Post Acute and become part of a team that values your expertise, supports your growth, and recognizes the important role you play in the success of our facility. If you're an experienced healthcare business office professional ready for your next leadership opportunity, we'd love to hear from you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.