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Front desk & admin

Patient Services Representative - Community Based Dental

North Country Family Health Center logoNorth Country Family Health Center$19.95/hrWatertown, NYFull timePosted 4d ago
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About the job

The Patient Service Representative - Community Based Dental (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.

BENEFITS

Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)

Requirements

Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skills. Shall be knowledgeable in dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude, high energy and a quick learner. Adaptable to change and is resourceful and proactive when identifying and resolving problems.

*NoCo is an equal opportunity employer

From North Country Family Health Center's job posting, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.

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About North Country Family Health Center

North Country Family Health Center hires front-office staff, allied health staff and dental staff in Watertown and Lowville in New York.

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