Supervisor, Ambulance Services

Shift : 12-hour shifts, Nights. Holidays and Weekends Required.

Work Arrangement : On-Site

Department : Ambulance Services

Facility : Varied bases across Boone County, MO.

Compensation

• Base Pay Range: $56,597.00 - $89,419.00 per year, based on experience

ABOUT THE JOB

MU Health Care is looking for a confident, adaptable leader to join our team as a Supervisor, Ambulance Services. The ideal candidate brings strong communication, critical thinking, and leadership skills, with the ability to motivate staff, navigate high-pressure situations, and make sound decisions when every second counts. If you thrive in a fast-paced environment and take pride in building a team that delivers exceptional, compassionate care, this is an opportunity to make a meaningful impact. You will play a key role in supporting your team, coordinating emergency response operations, and ensuring our crews are prepared to provide reliable, high-quality care when patients need it most. Join MU Health Care and bring your leadership, dedication, and commitment to excellence to a team that makes a difference every day.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here .

DETAILED JOB DESCRIPTION

• Assist with projects and administrative duties as assigned.
• Counsel and coach staff as needed. Assist with the disciplinary process, complete employee evaluations, counsel staff, and manage discipline for assigned shifts.
• Manage utilization of Ambulance Services vehicles and equipment during shift.
• Respond to all high-priority pre-hospital emergency calls.
• Respond to pre-hospital emergency calls integrating into NIMS/ICS structure with local first response agencies.
• Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.
• Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.
• May complete unit/department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

• Paramedic (EMT-P or EMT-CP) licensure by the Missouri Department of Health and Senior Services (DHSS).
• Chauffeur driver license; class E or higher for Missouri residents.
• Three (3) years of pre-hospital paramedic experience.
• ICS-300 Intermediate ICS for Expanding Incidents certification by the Federal Emergency Management Agency (FEMA) or state-issued, within one (1) year as a condition of continued employment in this job classification.

PREFERRED QUALIFICATIONS

• ICS-400 Advanced ICS certification by the Federal Emergency Management Agency (FEMA) or state-issued.
• Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects. The employee must frequently lift and/or move objects up to 100 lbs and occasionally move objects up to 25 lbs or more.

This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.