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Front desk & admin

Unit Clerk - Orthopedics - Lihue, HI

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Open in 2 locations

Hawaii Pacific Health posts this job separately for each location. Apply to the one where you can work: the unit, shifts, schedule and pay can differ between locations.

About the job

Kaua'i Medical Clinic is the island’s largest clinic and only multispecialty medical group. More than 85 physicians and midlevel providers offer primary and specialty care at clinic locations in Eleele, Kapaa, Koloa and Lihue.

The Orthopedics Department is trained to handle the most common of injuries, from sprains, broken bones and sports injuries, to specialized conditions such as arthritis and congenital disorders. Our multi-disciplinary team includes fellowship-trained orthopedic physicians, rheumatologists, physical therapists, nurses and other health care providers that specialize in treating a wide range of injuries in children and adults.

As a Unit Clerk, you will provide administrative support for insurance authorizations so that patients can receive the medical attention they need from your department quickly and efficiently. You will work with Medical Support Staff to ensure that the patient authorization system is accurate; facilitate timely approval of insurance authorizations (including DME and medications), consultations and referrals; generate treatment plans; follow up on phone calls and correspondence involving all insurances; communicate in a timely fashion with patients on the status and results of the authorization process; and promote a professional practice image by interacting well with staff members, patients and providers. We are looking for someone friendly and personable, with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kauai Medical Clinic

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 34454

Pay Range: 24.83 - 26.14 USD per hour

Category: Medical Support Staff

Minimum Qualification: High School graduate or GED. Six (6) months of medical experience or one (1) year of computer experience.

Preferred Qualification: Associate's Degree in Business Administration or related field. Current Procedural Terminology (CPT), ICD-10-CM Certification. Two (2) years of experience in a medical office, clinic or other health care setting.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

From Hawaii Pacific Health's job posting for Lihue, HI, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.

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About Hawaii Pacific Health

Hawaii Pacific Health hires medical assistants, front-office staff and nurses in Honolulu, Lihue and Aiea in Hawaii.

Hires in HawaiiPay on its listings: shown on each listing that states it

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