Patient Service Rep - Pearlridge, Administration - Honolulu, HI

Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Straub Pearlridge is proud to bring our patients and their families the best in medical care at a convenient, close-to-home location in West O‘ahu. Our services here include: diagnosis and treatment of illness and injury for infants, children, adolescents and adults; well-baby, well-child and adolescent check-ups; adult physical examinations; obstetric/gynecology and family planning services; treadmill testing/Holter Monitor; dietary and health education counseling; X-ray imaging; physical therapy; pharmacy; on-site lab testing; contact lenses/optical shop; pre-marital lab tests; and routine immunizations. Our specialty services include cardiology, dermatology, general surgery, neurology (adult and pediatric) and sleep disorders, ophthalmology, physiatry, rheumatology, sports medicine, and vascular surgery. The Administration team works to ensure that all these services are delivered and managed in an efficient manner with friendly customer service.

As a Patient Service Representative, you will help to ensure that Straub Pearlridge patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Straub Benioff Medical Center - Pearlridge Clinic

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 33805

Pay Range: 24.83 - 26.14 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.