Case Manager - Adult Residential Services
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About the job
Equinox is a non-profit human services organization in the Capital Region.
For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and
independence.
Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County. The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community.
Holt House - Adults with both mental illness and developmental disabilities that need 24/7 support
Apartment Program - Adults who live in one- or two-bedroom apartments and are ready for less structure and more independence
Cohoes Residence - Adults who have a mental health diagnosis and need 24/7 support to help control their symptoms
Recovery Residence - Men who have both a mental illness and an addiction that need 24/7 support.
Position Summary
The Residential Case Manager is responsible for providing service plan development and case management to clients in the residential treatment facility.
Essential Duties and Responsibilities
- Supervise activities of residents in residential treatment facilities.
- Assist clients with utilizing communities' resources,
- Provide all related treatment/case management services, including medication supervision and service plan development. Ensure services provided meet OMH and Medicaid regulations.
- Ensure overall safety for all residents.
- Assists in assessing skills, strengths and needs of all clients; Teach and assist with functional skills (budgeting, maintaining cleanliness of personal hygiene, personal environment, communication, socialization, etc.)
- Attend all mandatory trainings as well as annual refresher trainings, (Crisis De-Escalation training, CPR/First Aid Certification, Boundaries, Medication Administration Record etc).
- Conduct quality assurance activities, including participation in compliance residential programs.
- Document delivery of treatment services; Ensure that all records maintained are consistent with regulations (OMH, HIPAA, Medicaid, OMIG etc).
- Create, develop, and implement a person-centered individualized transitional plan for clients.
- Increase awareness and access to community resources
- Assist with building relationships with staff, peers and family members while promoting self-sufficiency.
- Ensure clients maintain supplemental benefits provided to them by DSS, SSI, SNAP, etc.
- Transporting clients to medical appointments, day program etc, flexing shifts as needed between residences).
- Other tasks and duties as assigned
Requirements
Physical Requirements
- Ability to stand for long periods of time
- Ability to lift 20 pounds
- Ability to drive and transport clients with agency vehicles
Minimum Qualifications
- High school diploma or equivalent and four years’ experience in human services.
- Must have good oral and written communication skills;
- Must have a clean, valid NYS Driver License.
Preferred Qualifications
- Bachelor’s degree in a human services related field preferred with no experience OR Associate’s Degree in a human service-related field and two years’ experience in human services field
Schedule
- Varies on the needs of the program, which may include day, evening, and/or weekend shifts and holidays. (Eligible for an additional $1.00 Shift Differential for qualified shifts)
We are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more!
Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
From Equinox's job posting, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.
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About Equinox
Equinox hires mental health staff and nurses in Albany, New York.
Hires in New YorkPay on its listings: shown on each listing that states it
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