Lead Medical Assistant- Gastroenterology

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

At Duly Health and Care , you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Position Highlights

• Full-Time; 40 hours/week
• Location: Warrenville, Travel Required
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians and nurses. Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties.

• Responsible for all duties included in the Medical Assistant job description.
• Takes inventory and performs ordering of supplies.
• Assists with coordinating staff meetings.
• Supervises work performed by department and may delegate work to staff members. Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution.
• Assists with staff development, new employee orientation, and training. Monitors and ensures staff compliance with policies and procedures.
• May be responsible for performance evaluations as required by Human Resources.
• Responsible for managing the schedule, time keeping, and payroll if necessary.
• All other duties as assigned.
• Leadership skills
• Multi-tasking
• Time management
• Team work
• Medical terminology
• Ability to provide accurate and sufficient charting/ messages
• Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism
• Ability to work full time and flexibility to work varying hours
• Ability to travel to all locations at any given time
• Ability to work multiple positions for the specific department
• i.e. phones, scheduling of appointments, rooming, procedures
• Conveys a warm, caring and approachable demeanor
• Displays unconditional respect toward others
• Able to sense others feelings and perspectives
• Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules.

Qualifications

• Certified or Registered preferred but not necessary
• CPR Certification required
• A minimum of 2 years customer service experience preferably in the medical field
• Experienced in staff roles with a history of good performance

The compensation for this role includes a base pay range of $22.24-33.36 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.