Case Manager Express Care Per Diem

Job Summary

Coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms, coordinate all health care needs and help individuals towards overall wellness.

Duties & Responsibilities

Responsibilities

• Coordinate a variety of services for consumers.
• Treat consumers with respect.
• Provide support counseling, problem solving, and assessment to consumers.
• Establish attainable goals with the consumer.
• Involve consumers, agencies and others in planning.
• Assist consumers in deciding which areas they want to address.
• Assist consumers with basic medical procedures and hygiene needs.
• Encourage consumers to attain the highest possible levels of independence.
• Accept the values and lifestyles of consumers.
• Use a flexible approach with a diverse population.
• Participate as a member of a multi-disciplinary team in the development and

implementation of therapeutic services, to include working with substance

abusers, as it relates to case management.

• Present verbally a synopsis of actual cases as required.
• Accompany consumers to appointments with agencies, clinics, doctors, etc.
• Initiate vocational/job development activities with consumer.
• Make assessments and provide appropriate crisis interventions and risk

management as needed.

• Assess consumers' unmet needs (psychological, physical, housing,

and psychiatric.)

• Identify, assess and respond to crisis situations.
• Perform in a calm and professional manner during crisis or emergency

situations.

• Transport consumers in own vehicle to planned activities and appointments.
• Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
• Complete progress notes with appropriate format.
• Develop and implement a plan of care with ongoing consumer input.
• Complete a clear, specific, behaviorally oriented treatment plan as required,

with consumer signature.

• Monitor confidentiality in accordance with agency policy and legal requirements.
• Follow required office procedures in a cooperative manner.
• Initiate and process incident reports as per agency guidelines.
• Adhere to Infection Control protocols.
• Maintain cooperative relationships with team, consumers, community

agencies and the public.

• Communicate with various local agencies and other departments or teams

within the agency.

• Work in cooperation with co-workers and supervisory staff.
• Deal with team members regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Attend trainings, case presentations and conferences.
• Provide feedback to staff on the content of educational programs attended.
• Attend mandatory in-service trainings and other trainings required.
• Other duties as assigned

OCCASIONAL DUTIES

• Serve on appropriate agency committees.

Requirements

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Social Work, Human Services or related field required. At least 3 years of experience working in the field of mental health/substance use preferred. LCDP certificate preferred or if you are near completing.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have valid driver's license and insured automobile.

OTHER SKILLS AND ABILITIES

Must be able to work flexible nights and weekends and or Holidays.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement : External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement : Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement : Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Responsibilities

• Coordinate a variety of services for consumers.
• Treat consumers with respect.
• Provide support counseling, problem solving, and assessment to consumers.
• Establish attainable goals with the consumer.
• Involve consumers, agencies and others in planning.
• Assist consumers in deciding which areas they want to address.
• Assist consumers with basic medical procedures and hygiene needs.
• Encourage consumers to attain the highest possible levels of independence.
• Accept the values and lifestyles of consumers.
• Use a flexible approach with a diverse population.
• Participate as a member of a multi-disciplinary team in the development and

implementation of therapeutic services, to include working with substance

abusers, as it relates to case management.

• Present verbally a synopsis of actual cases as required.
• Accompany consumers to appointments with agencies, clinics, doctors, etc.
• Initiate vocational/job development activities with consumer.
• Make assessments and provide appropriate crisis interventions and risk

management as needed.

• Assess consumers' unmet needs (psychological, physical, housing,

and psychiatric.)

• Identify, assess and respond to crisis situations.
• Perform in a calm and professional manner during crisis or emergency

situations.

• Transport consumers in own vehicle to planned activities and appointments.
• Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
• Complete progress notes with appropriate format.
• Develop and implement a plan of care with ongoing consumer input.
• Complete a clear, specific, behaviorally oriented treatment plan as required,

with consumer signature.

• Monitor confidentiality in accordance with agency policy and legal requirements.
• Follow required office procedures in a cooperative manner.
• Initiate and process incident reports as per agency guidelines.
• Adhere to Infection Control protocols.
• Maintain cooperative relationships with team, consumers, community

agencies and the public.

• Communicate with various local agencies and other departments or teams

within the agency.

• Work in cooperation with co-workers and supervisory staff.
• Deal with team members regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Attend trainings, case presentations and conferences.
• Provide feedback to staff on the content of educational programs attended.
• Attend mandatory in-service trainings and other trainings required.
• Other duties as assigned

OCCASIONAL DUTIES

• Serve on appropriate agency committees.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Social Work, Human Services or related field required. At least 3 years of experience working in the field of mental health/substance use preferred. LCDP certificate preferred or if you are near completing.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have valid driver's license and insured automobile.

OTHER SKILLS AND ABILITIES

Must be able to work flexible nights and weekends and or Holidays.