Front Desk/MA
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About the job
A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.
Qualifications
- Electronic Medical Records programs, (EPIC Preferred)
- Customer Service Experience
- Multiple Phone Lines/Experience in a fast paced work environment
- Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers
- Excellent verbal and written communication skills required
- Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)
Prefer experience but willing to train the right Candidate
Duties
- Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
- Obtain Lab/test results from outside as well as sending standing Orders to designated labs
- Processing prior authorizations for various tests MD orders
- Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
- Working closely with providers to coordinate patient care needs
- Providing patients with referrals for continuing care Educate patients about processes and procedures
Education/Certification Requirements
- High School diploma required
- Medical Assistant Certificate (AAM/CMA) CA/National preferred
Experience
- Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred
Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week
Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays
Willing to offer full time to candidates based on performance
From Bass Medical Group's job posting, checked Oct 21, 2026. The employer's own page is the final word on requirements and availability.
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About Bass Medical Group
Bass Medical Group hires front-office staff, medical assistants and imaging techs in Walnut Creek, Mountain View and other towns in California.
Hires in CaliforniaPay on its listings: shown on each listing that states it
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