Patient Care Manager, Capacity Management, Full Time, 8am-4:30pm

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities , with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible , reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

The Patient Care Manager provides interdisciplinary leadership, clinical practice, and staff development to one or more defined areas of nursing services. The manager utilizes the concepts of participative management to plan, innovate, coordinate, direct and evaluate patient services to ensure that services are provided within the philosophy and objectives as well as policies and procedures of the Division of Patient Services and to ensure that nursing care standards are maintained across the continuum. The manager demonstrates fiscal responsibility in the allocation of available resources to promote efficient, effective, safe and compassionate care. Shared decision making is promoted by providing input from the staff and manager into executive level decisions and by keeping staff informed of executive level activities. The manager demonstrates evidence of ability to draw on knowledge from the following areas: Clinical practice guidelines, standards, and best practices, evidenced-base administration, fiscal management, healthcare evaluation and outcome measures, measurement of patients needs and nursing workload, performance improvement, service excellence, and systems for patient safety.

Estimated salary range for this position is $114323.09 - $152049.71 / year depending on experience.

Qualifications

Degrees

• Bachelors.

Licenses & Certifications

• Pediatric Advanced Life Support.
• Neonatal Resuscitation Program.
• Basic Life Support.
• Advanced Cardiovascular Life Support.
• Registered Nurse.

Additional Qualifications

• Bachelors of Science Nursing.
• If graduate of accredited BSN program, Masters degree in nursing or healthcare/management related field preferred.
• Master’s in Nursing required if undergraduate degree is (ADN).
• Five or more years of clinical experience in area of specialty and two years of leadership experience preferred.
• Member of a professional nursing organization.
• Certification in area of specialty or in Nursing Administration within 2 years of signing, promotion or hire.
• Other certifications may apply based on area of specialty.
• ACLS, PALS, NRP required as per unit standard.

Minimum Required Experience:

5 Years